Tag Archives: Travel and Transport

Adopting NDC Requires TMC Tech Overhaul, But Airlines Aren’t Offering Much Time

Airlines have big plans for new distribution capabilities. Whether and when they become reality in corporate travel remain open questions. At the moment, it’s looking like a huge challenge. British Airways officials said they anticipated a “large chunk” of travel agencies would transition to NDC channels this year. Air France-KLM’s roadmap calls for new products to be made… Read More »

What’s An ESOP And Why Did A Big Travel Management Company Adopt One?

One of the world’s largest corporate travel agencies, Pennsylvania’s World Travel Inc., before the new year announced it established an employee stock ownership plan. The company issued new shares in December as it became 100 percent employee-owned. While many ESOP companies go this way to give the owners an out, World Travel chairman Jim Wells said that wasn’t his… Read More »

Travel Manager Mobile Apps Find A Niche

As travel management companies race to improve traveler services via mobile apps, one concept that hasn’t exactly taken off is a travel manager interface. Still, a couple of TMCs are offering one. Christopherson Business Travel’s mobile app is entirely for program managers. It leaves the mobile traveler touchpoint to partner apps including Concur’s main app and TripIt. Egencia… Read More »

Rewards For Policy Compliance Are A Bad Idea, Says Rewards Program Provider

Nearly one in four corporate travel managers polled in August and September said their companies offered incentives or rewards for in-policy bookings. Perhaps it’s counterintuitive, but the head of a leading corporate travel rewards system called that “ridiculous.” “That’s way too high,” said Rocketrip founder and CEO Dan Ruch during a Thursday evening panel discussion about corporate travel policy hosted by… Read More »

Travel And Transport App Helps Travelers Fuel Up Before They Fork Over

You have all been there. Driving toward the airport, about to return the rental car and sweating it out because you might have already passed the last gas station before the return ramp. And then what? Pay through the nose? Turn around and risk missing the flight? You just know there’s a conspiracy between these rental car companies,… Read More »

TMCs Advance Mobile Hotel Bookings, Services

It’s well known that lodging is a strategic driver for travel management companies. Mobile is a key vehicle. American Express Global Business Travel next month in the United Kingdom will add hotel booking and chat to its Amex GBT mobile app. The move furthers a hotel strategy that recently included the integration of Booking.com content, according to American… Read More »

Next Time, Avoid The Snow Disruption

[UPDATE, April 19, 2017: Rebooking service Freebird announced reseller deals with Altour, Options Travel, Safe Harbors Business Travel, Short’s Travel Management, Travel and Transport and Upside Travel. It also picked up additional funding from venture capital firms General Catalyst and Accomplice, and named industry vet Ellen Keszler as another advisor and investor.] Did today’s blizzard in the Northeast wreck… Read More »

Travel and Transport Augments Agent Desktop With New Information System

Two-thirds of Travel and Transport’s client bookings go through self-booking tools. Why, then, did the travel management company spend time and money building out technology at the travel agent point of sale? It’s because the rest often are the most important or tricky bookings. Better-informed and more efficient agents make for better customer service. Travel and Transport has… Read More »

Travel And Transport Downgrades KDS Partnership

In recent years, KDS talked a lot about the importance of partnerships with travel management companies. Then American Express Global Business Travel announced it would acquire the travel and expense tech firm. Some assumed right away that those TMC relationships would suffer. They were right. Travel and Transport was once a key KDS partner. “Our relationship has changed… Read More »

Variety, Practicality Mark Newest Travel Management Company App Features

[UPDATE, April 6, 2017: World Travel Inc. last month enabled fingerprint ID for logins and an option for users to remain signed in even as they switch to other apps.] Like other travel management companies, World Travel Inc. enabled email parsing and off-channel booking data capture in its mobile experience. Technology from Traxo powers itinerary data aggregation in… Read More »