Intuition rather than analysis can lead buyers astray, according to Bryan Holmes. The founder of Bid Logic Solutions provides a few examples of how this manifests during a travel management company sourcing project and describes a more measured approach. A bat and a ball cost $1.10 in total. The bat costs $1 more than the…
Amazon is moving to BCD Travel from CWT, although the latter will continue to provide lodging services to the retailing giant. “We want to thank CWT for their partnership and work,” wrote Hillary Dallas, Amazon director of global travel and events, in a Wednesday email confirming the development. “As part of our regular course of…
American Airlines is assembling a special servicing desk to help travel agencies with “NDC bookings,” a spokesperson confirmed. AA’s plan to make upwards of 40 percent of its content non-bookable through legacy indirect distribution has generated apprehension regarding post-booking tasks. How will TMCs deliver sufficient service when new connections between themselves, the airline and global…
American Airlines is anticipating that a small number of corporate travel providers will connect with it directly to access substantially all of its fares beginning in April, according to sources familiar with the airline’s talking points. One such player, Spotnana, already announced its arrangement. Another, Navan (formerly TripActions), also has embraced next-generation airline connectivity as…
American Express Global Business Travel developed guidance for a “minimum marketable product” using New Distribution Capability-compliant connections with airlines and distribution partners. The MMP has 162 use cases and helps demonstrate the depth of change management underway in airline distribution and retailing. GBT, which eventually may donate the “living document” to the industry, has shared…
[CORRECTION, Feb. 10, 2023: This article was significantly revised to eliminate misunderstandings about compatibility between different versions of NDC APIs.] SAP Concur said Thursday that its plan for next-generation airline connectivity centered on the 21.3 version of the International Air Transport Association’s NDC schema. Work would be completed no sooner than this summer, according to…
During its eight years, TripActions required some administrative work for clients to sign up. They would need contact with a representative and a contract. With its rebranding, that’s gone and non-client travel managers face the prospect of fending off employees who sign up on their own, agree to terms and policies on their company’s behalf,…
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