If your travel management company isn’t ARC-accredited and doesn’t use a global distribution system, is it not a TMC? According to Flightfox co-founder Todd Sullivan, it depends on what you need. He bills the company as a new kind of animal in business travel. Its agents aren’t agents. They’re experts. It’s not about going after…
It’s not unusual to hear travel management company executives talk about their small profit margins, but their margins are average to above average compared with like industries. TMC profits are, however, sensitive to plenty of external factors the companies cannot control. They remain partly lashed to an industry (airlines) that until recently couldn’t post consistent…
[UPDATE, Feb. 25, 2020: TripActions announced partnerships with Comerica Bank, Goldman Sachs, Silicon Valley Bank and Visa for the Liquid initiative. The program, using cards issued by Stripe, offers clients a 1.5 percent rebate, integrates with the booking process to support policy compliance and delivers unified payment and booking reports.] At the GBTA convention in…
BCD Travel on Thursday announced it would become UATP’s first travel management company issuer of lodge card accounts. An official from CWT said the TMC expected soon to make announcements about payment partnerships for next year. TripActions is said to be working on a card. There’s also the TravelBank-Brex partnership, not to mention the new…
Montréal-based travel management company Encore Travel last year created a spinoff tech firm to take on the many challenges of internal travel program communications. With millions of dollars invested, its new portal and related services have three customers as part of a soft launch. Seven more lined up to begin implementation by year-end. The TMC…
Shree Partners chief technology officer and former BCD Travel research, statistics and analytics manager Nicolas Dahbi opines on myths about data. I recently had a conversation with an old colleague who left the travel industry a few years ago. We talked about recent technology advances, such as how personalization is driving consumer behavior and how…
Business travel startups face tough choices as they mature. TripActions and TravelPerk remain independent as their investors raise stakes in what is not a get-rich-quick industry. Others could be acquired by existing travel management companies. Then there is a middle ground. Some new entrants are attempting to leverage TMC partnerships even though that means sharing…
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