TMC industry veteran John Harvey in January asked whether changing market forces and increased demand for greater value and transparency in the channel would bring about a next-generation travel management company model. Since then he’s been considering what the new model could be. Should a TMC’s core intention be to make money from the travel…
Corporate travel executives are thoroughly baffled by what a quartet of venture capitalists see in TripActions. Determining the literally unbelievable $4 billion valuation that TripActions claimed last month must have been way more “art” than “science.” A June 27 TripActions announcement included the also shocking statement that Andreessen Horowitz, Group 11, Lightspeed Venture Partners and…
The “end-to-end” experience has been part of travel management vernacular for many years. Understanding what it entails, much less actually achieving it, may not be as straightforward as it seems. Rajiv Rajian, Amadeus executive vice president, global business travel and travel channels, Americas, walks through how such a process should benefit travelers, travel managers, TMCs…
Startups are not the only travel management providers trying out new pricing models. Thirty-six-year-old family business ProfessionalTravelService.com, a Travel Leaders Group affiliate, is based in Minneapolis but lives online. Using Deem or SAP Concur, clients don’t pay online transaction fees as the TMC relies on supplier commissions and incentive payments. Services include traveler tracking through…
Corporate and government travel management company Duluth Travel this month emerged from Chapter 11 bankruptcy protection after about 10 months, only to face the effects of the partial U.S. federal government shutdown. Reorganization allowed the Atlanta-area company to “realign its partnerships” and “grow its client base, while keeping its focus on customer service,” according to a…
[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] As of December, Southwest Airlines was curious about how TripActions was booking it. Airline officials this week suggested the unicorn corporate travel startup’s standing with Southwest was not solid. “We don’t have a formal relationship with TripActions,” according to a Southwest…
Travel and Transport last month acquired full ownership of the Radius Travel agency network company, buying out India-based minority shareholder Cox & Kings. The transaction followed years of ownership consolidation in the network — most recently to two owners as Radius about two years ago bought shares back from U.K.-based Portman Travel (now Clarity). Omaha, Neb.-based…
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