travel management company

Notebook: The Beat Live

New York — First up on the agenda at The Beat Live here Tuesday was American Express Global Business Travel CEO Paul Abbott, interviewed by The Beat editor-in-chief Jay Boehmer. AmTrav CEO Jeff Klee followed with a keynote speech and then Scott Laurence, American Airlines SVP of partnerships and retailing, took a few questions. Highlights follow….

With Finance Picture Brightening, CWT Brings Back Koetting

CWT confirmed it hired Mike Koetting, who retired in early 2022 from SAP Concur after more than 11 years there. Meanwhile, Fitch Ratings on Monday said it expected CWT to get back to positive free cash flow next year. Koetting rejoined the travel management company last month as chief transformation officer, reporting to CWT president…

Notebook: Catch Up On Airline Distribution

The Global Business Travel Association’s New Jersey chapter on Nov. 9 hosted a webinar on airline distribution featuring JTB Business Travel, SAP Concur, Sabre and United Airlines. Moderated by The Company Dime‘s Jay Campbell, the discussion featured observations about the status of the New Distribution Capability, where it’s going, some of its challenges, what the…

Dispatch 7

On the boards of a set of 14 business travel suppliers tracked by The Company Dime, female representation doubled between 2012 and 2023 to 30 percent. One of them has a woman serving as chair, the same number in that role among the group as in 2017 and 2012. The number of female CEOs in…

Facing Slow NDC Adoption, Air Canada Delays Surcharge For Corporate Clients

On Tuesday, Air Canada told corporate clients they no longer had to pay its surcharge for bookings made using traditional EDIFACT protocols, at least for the time being. The change acknowledges that the corporate travel community was not ready to adopt surcharge-free NDC channels that Air Canada initiated with global distribution system providers during the…

AI Text Processing Sparks New Phase Of Travel Management Productivity

Travel management companies using Amgine Technologies and communications tech firms like Front have entered a new era of productivity.  Travel Incorporated is processing between five and 10 bookings initiated by traveler emails this way for every standard agent-assisted booking.  Newer Amgine clients Christopherson Business Travel and Executive Travel are excited about the potential. All three…

SAP Releases Pieces Of New Concur Travel

SAP last week kicked off the rollout of its new Concur Travel experience, including support for New Distribution Capability-enabled American and United bookings through Sabre. As SAP Concur signaled in a September blog post, the updates — available only in the Professional (most configurable) edition of Concur Travel — will not immediately meet all client…

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