A specialized agency providing comprehensive travel services to businesses, including booking, policy compliance, expense management and reporting.
_______________
When responding in late August to competition concerns raised by the U.K. Competition and Markets Authority over their proposed combination, leaders at American Express Global Business Travel and CWT must have held their noses. Their redacted response, released last week, showed that to get the deal approved, execs surmised they had to “big up” their…
New York — Maureen Brady in August stepped down from her role as chief commercial officer in North America at Corporate Travel Management after five years with the company and more than 30 years at seven other TMCs of various kinds. She’s taking a career break — not using the “R word” yet — and…
New York — Wisconsin-based Fox World Travel is in the second of five phases of building an artificial intelligence-augmented traveler experience designed to eventually deliver AI-powered ticketing and self-service as a conversation. Under a mantra of “fast, small steps,” the travel management company thus far has exposed the project to agents for guidance and troubleshooting,…
Transnational corporations want scale in their travel management providers, and it takes a lot to build that. Tech developers seek the same in their channel partners. After Spotnana’s ambitious owners bought Direct Travel, shoring up the global component makes perfect sense. There’s even a ready-made target in ATPI, formerly known as Advanced Travel Partners. While…
[UPDATE, Feb. 18, 2025: The CMA updated its assessment. More here.] After talking to customers, competitors and suppliers in the first phase of its examination of American Express Global Business Travel’s proposed acquisition of CWT, the United Kingdom’s Competition and Markets Authority on Aug. 30 put out a lengthy report. One conclusion was that “tech…
The United Kingdom Competition and Markets Authority published more details on Aug. 30 about how it arrived at the need for an “in-depth” phase in its review of American Express Global Business Travel’s planned acquisition of CWT. It also posted a timeline, with the review scheduled to terminate by Jan. 25, 2025. GBT execs aim…
TMC sourcing isn’t for the faint of heart. Nor is it for the impatient, as the sales cycle extended considerably in recent years. Providers are developing new products and services, making some customer relationships more involved. But the elongated time between an RFP and final contracts is primarily due to legal, security and IT complexities…
End of content
End of content
