It might be difficult to attach numbers to something as seemingly abstract as travel risk management. How do you measure the return on investing in this area? There are a few approaches, both qualitative and quantitative. To understand the ROI, one first has to understand the risks. Travel risk management gets more attention now than…
Research shows companies increasingly are establishing enterprise-wide risk management programs to offer a bird’s-eye view of all types of risk. So far, though, travel risk doesn’t seem to be part of the conversation. North Carolina State University’s Poole College of Management has an enterprise risk management practice sponsored by Deloitte. Its reports divide risks into…
Most organizations don’t inspect every hotel property they tell travelers to use. They can do some of that with the help of travel management companies and risk specialists, but covering the globe is a tall order. So how do travel management pros really know if properties in their programs are safe? Mostly they’re taking the…
Mobile Technology March 9, 2017 It’s everywhere, so what’s next for mobile technology in corporate travel? Our expert panel discussed the status quo, keys to creating a mobile strategy, the possible impact of mobile self-service on jobs and operations, and emerging functions like chatbots. Listen to a recording of the live teleconference. This episode featured American Express Global…
Denver — Companies trying to manage travel risk sometimes don’t know if their efforts suffice. Once they know where they stand, there’s much to do to run a solid program. IJet International nine years ago created an assessment tool that helped many understand the first part. The Global Business Travel Association, iJet and a task…
Fortunately for traveling businesspeople exposed to a world of danger, risk management is embedded in corporate travel’s consciousness. It’s a tricky area that touches many other business disciplines. Travel risk management approaches depend on culture, risk tolerance and many other factors. Threats, social stigmas and legalities vary around the globe. New technology constantly emerges to help both…
During a crisis, business travelers don’t always check in with their companies when requested to do so. That may result from complacency or ignorance to corporate policies. Perhaps their phones are lost or not working. Travelers might have booked outside designated channels and their employers don’t know where they are — or even where they…
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