Traveler engagement is an area of opportunity, but translating touchy-feely principles for a procurement mindset of compliance and savings is problematic. Many practitioners remain in the earliest stages of a more robust engagement program, studying and planning. According to an Association of Corporate Travel Executives/American Express Global Business Travel September 2016 survey of 254 corporate travel managers, 90… Read More »
Traveler Engagement Feb. 9, 2017 Thanks to all our attendees and speakers! This event’s recording may be purchased here or gifted here for $10. Grab the slides here. A big part of travel management is traveler management, or it should be. Our sixth teleconference featured four practitioners discussing the tools, metrics, benefits and challenges of traveler engagement. Speakers: Festive… Read More »
When a CFO says the company will cut its more than $100 million travel budget in half, only suppliers need to panic. For travel managers, it’s like a power-up. That’s how Ike Ihenacho has spent the past year and a half of his professional career — unleashing newfound power at $30 billion snack maker Mondelēz International. Thanks to data consolidation from United Kingdom-based Pi, the… Read More »