The New Distribution Capability is not designed to generate less revenue for airlines. Some argue it’s about increasing yields through upselling and neutered comparison shopping. Many corporate travel buyers’ most notable experiences with NDC are related to surcharges or inaccessible fares. Airlines are using it to reduce distribution costs. One of the purported win-wins is…
Europe’s largest airline, Ryanair, in mid-December announced a deal to directly distribute fares through SAP’s Concur Travel and TripLink. On top of an agreement implemented in May 2023 with Amadeus, and pre-existing participation with Sabre and Travelport, the arrangement positions the carrier to court frugal business travelers for its aggressive growth plans. Already a titan…
American Express Global Business Travel engaged airline tech consultancy T2RL to gather information about non-GDS airline content aggregators. “It’s important for GBT to stay informed of all industry innovators and tech developers, and we often work with people who look at the industry differently,” said Martin Ferguson, the company’s VP for global communications, public affairs…
New York — SAP Concur’s updated roadmap calls for the availability of NDC capabilities on carriers also supported by Sabre, including American and United, by the end of the year. Similar capabilities through Amadeus would follow in the first quarter of 2024. The new fare access will come as part of Concur Travel’s overall user…
Airline officials and other proponents of the New Distribution Capability have described its servicing challenges as “edge cases,” but travel management companies are finding more than that. Limitations on exchanges and unused ticket tracking are the most crucial on growing lists of issues. It’s no wonder that, by most accounts, corporate adoption of American’s NDC…
SAP Concur said Thursday that its plan for next-generation airline connectivity centered on the 21.3 version of the International Air Transport Association’s NDC schema. Work would be completed no sooner than this summer, according to Concur’s development plans. In the meantime, it said, carriers such as American Airlines — which expects in April to remove…
After some initial tests of basic functionality late last year, Sabre and several travel management companies last week started an “expanded pilot” to support fares coming through American Airlines’ NDC-compliant application programming interface. Corporate travel buyers are keen to see progress as they contemplate potentially unwelcome consequences of American’s plan in nine weeks to pull…
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