[UPDATE, March 7, 2018: ETA Inc. has added support for travel coordinators, car bookings, multi-stop air trips and calendar integration. The app also now offers a value-versus-comfort view that takes into account seat products and on-time performance. After running a limited promotion with United Airlines, ETA is exploring more partnerships with travel supplier small business…
Amadeus expects this year to reach a major milestone, decommissioning the last of its mainframes. This is the culmination of a multi-year process to achieve “more flexibility and resiliency.” Sabre isn’t there yet. Under new CEO Sean Menke, the company has embarked on a general tech upgrade program. “We will make investments in our IT…
Delta Air Lines in 2015 started offering tailored packages of products and services to corporate accounts. It’s not doing that anymore. It has other ways to enrich commercial relationships with add-ons. The change in strategy reflects two different ways airlines view the concept of corporate bundles. Travel managers for a while talked up the idea of…
Did today’s blizzard in the Northeast wreck your travel plans? There are a number of developing services that can help corporate travelers avoid such problems. A first step may be knowing the likelihood that a flight could be disrupted before booking it. Flightsayer, a service from Resilient Ops, presents a score for each flight where 1…
[UPDATE, May 26, 2017: IAG informed industry partners that British Airways and Iberia would add a $10 fee as of Nov. 1, essentially for each one-way trip, on tickets purchased in global distribution systems. The fee will be displayed as a “Q charge” in fare constructions, and included in itinerary fare quotes. Refunds will align with the…
New York — Industry pros always figured Southwest Airlines paid less to global distribution system providers like Sabre than other big airlines. Now they know how much. Southwest’s 2010 per-segment fee to Sabre at U.S. points of sale was $1.35, according to testimony in the US Airways v. Sabre trial here. Segment fees that year…
New York — As they consolidate and grow, travel agencies earn more incentive money from global distribution system providers. Just how much has been hard to ascertain, since incentives are not specifically teased out in GDS company financial reports. With the US Airways v. Sabre case underway here, some interesting numbers are emerging. According to…
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