[UPDATE, May 26, 2017: IAG informed industry partners that British Airways and Iberia would add a $10 fee as of Nov. 1, essentially for each one-way trip, on tickets purchased in global distribution systems. The fee will be displayed as a “Q charge” in fare constructions, and included in itinerary fare quotes. Refunds will align with the…
A lot is happening in the B2B ground transport sector, with operators and supporting technology firms converging. Much of the action is in response to transportation network companies Uber and Lyft. When the dust settles, customers will have wider access in more distribution channels to cars and drivers providing pre-reserved and on-demand services. It will…
Travel suppliers want to provide personalized offers to travelers. Some travel managers want to customize travel policies to better fit individual travelers and the specifics of a trip. The problem is, some online booking tools can’t or don’t easily handle the nuances. OBTs connect with traveler profiles. Those often include basic data like an employee’s…
New York — Industry pros always figured Southwest Airlines paid less to global distribution system providers like Sabre than other big airlines. Now they know how much. Southwest’s 2010 per-segment fee to Sabre at U.S. points of sale was $1.35, according to testimony in the US Airways v. Sabre trial here. Segment fees that year…
New York — As they consolidate and grow, travel agencies earn more incentive money from global distribution system providers. Just how much has been hard to ascertain, since incentives are not specifically teased out in GDS company financial reports. With the US Airways v. Sabre case underway here, some interesting numbers are emerging. According to…
[UPDATE, Feb. 8, 2017: Sabre CFO Rick Simonson on Feb. 7 told investors that the Flight Centre contract would add $80 million in incremental revenue for a total run rate of $100 million expected during 2018.] Sabre expects meaningful share gains starting next year from a new contract with a big Asia/Pacific travel agency. It appears to…
[UPDATE, Jan. 27, 2017: Dav El BostonCoach parent Marcou Transportation Group acquired GroundLink and LimoAnywhere. “These companies provide us the opportunity to directly compete” with Uber, Lyft and other so-called transportation network companies, according to a statement from Marcou CEO Scott Solombrino. He noted that implementing auto-dispatch and “geospatial pricing” capabilities will help Marcou offer…
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