Chicago – The August Global Business Travel Association convention continued the corporate travel profession’s study of where policy compliance is weak and how to fix it. In particular, discussions focused on business travelers who stray from their firms’ preferred corporate booking channels. While some buyers face issues with leakage on air travel, the problem by…
The U.S. Patent and Trademark Office last week issued a patent to IBM for “intelligent travel planning.” The patented process covers receiving a user’s trip requirements and preferences, searching travel options, building an itinerary based on “relative weights for preference information” and purchase history, obtaining a response from the user to the proposed itinerary and…
WorldAware expects next week to enable app messaging that pushes alerts to client employees based on where they turn up and allows organizations to see which areas their participating people enter. Updated this week, the latest version of the International SOS app added push notifications for medical and security alerts based on the user’s proximity…
Partners in KesselRun Corporate Travel Solutions joined a former meetings tech entrepreneur to enable organizations across the travel management spectrum to capture bookings made anywhere. Called CapTrav, the service integrates with email servers to parse travel data from booking confirmations for employees using work email addresses. If that sounds familiar, the CapTrav folks have also…
San Diego – One of the hot topics at this month’s Global Business Travel Association convention was nothing new: booking channel noncompliance. Less elegantly called leakage or rogue booking, the problem remains unsolved and is growing, according to some industry pros. Perhaps unexpectedly, new GBTA research sponsored by SAP Concur found that most corporate travel…
Boston-based LogMeIn roughly tripled its revenue and employees via acquisitions since sourcing pro Jean Johnson joined the tech firm nearly two years ago. As director of global procurement, Johnson consolidated from seven travel management companies to one. Frosch’s mobile technology helped distinguish it from other bidders. LogMeIn also is rolling out Concur Travel as part of…
ZS Associates is running a pilot that sanctions for certain employees booking on the United Airlines website. Supported by integration between Traxo and the carrier, the direct option delivers a better booking experience and improved customer service, according to ZS Associates travel leaders. One of them is Glenn Hollister, principal at the firm and head…
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