Boston-based LogMeIn roughly tripled its revenue and employees via acquisitions since sourcing pro Jean Johnson joined the tech firm nearly two years ago. As director of global procurement, Johnson consolidated from seven travel management companies to one. Frosch’s mobile technology helped distinguish it from other bidders. LogMeIn also is rolling out Concur Travel as part of…
ZS Associates is running a pilot that sanctions for certain employees booking on the United Airlines website. Supported by integration between Traxo and the carrier, the direct option delivers a better booking experience and improved customer service, according to ZS Associates travel leaders. One of them is Glenn Hollister, principal at the firm and head…
Leakage is the bane of a travel manager’s existence. When travelers don’t book through designated channels, work is needed to corral the associated data for tracking, reporting, rate assurance and other functions. Data on ground transportation and meal purchases generally is only delivered weeks after the fact. A recent analysis by data firm PredictX showed the…
TripBam is growing fast. What started as a rate checking and re-shopping service now also can serve as a tool for hotel rate negotiations. Its analytics dashboard evolved into a hotel program management system. Now, to better cover client needs, TripBam is working to bring in data on bookings made directly with hotels and put…
Travel purchasing outside of approved channels isn’t new and it may not even be a growing problem, but it’s still a problem. Traxo has been working to solve the challenge for several years. Adding to a few approaches already in the market, the company’s new Filter solution seems likely to fit the bill for many clients….
Press releases about suppliers participating in the direct-connect version of Concur’s TripLink continue apace even as the activation of such connections remains sporadic. Most recently, Concur made TripLink available to users of United Airlines’ mobile app. It’s also smoothing out the client on-boarding process. Meanwhile, Traxo added Booking.com and United to its own version of…
Carlson Wagonlit Travel is discontinuing the consumer-facing version of WorldMate, the popular itinerary app it bought in 2012 for reportedly $20 million. A company official said CWT would continue to support WorldMate’s email parsing API, which backs several similar apps and services including Sabre’s TripCase. “CWT is focused on its core business of providing the best end-to-end customer…
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