What airlines want from their corporate customers and what they’re willing to give in return is changing. For many U.S. accounts, the request for proposals process and resulting contracts look very different than they did five years ago, especially for American and United clients. Airline corporate discounts are getting downsized or eliminated, and carriers want…
An engagement platform offering traveling employees a central source for corporate program info, Tripism last month announced an agreement with U.K.-based Good Travel Management to bring its services to small and medium-sized enterprises. Unlike Tripism’s direct work with large corporates and its partnership with BCD Travel, in the case of GTM, the TMC is the client….
The Wall Street Journal on Monday caught up to the significant changes at American Airlines. The article hit several themes covered in the trade press over the last six months. Its headline and sub-headline reflect the debate over whether AA is responding to the changed business market or trying to remake it. Raymond James analyst…
The picture may be getting clearer, but the pandemic temporarily made it impossible for corporate travel buyers to predict where and when company employees would be traveling — much less staying, eating or meeting. Shedding light on this is becoming one of the more appreciated benefits of a U.K.-based tech firm that set out in…
Nothing is more important in corporate travel nowadays than keeping travelers in the know. Travelers themselves often are the eyes and ears, gathering intel on the ground and in the air. To help share tips, reviews and health and safety protocols, and to solicit traveler feedback, BCD Travel has enlisted engagement platform provider Tripism. Now…
Montréal-based travel management company Encore Travel last year created a spinoff tech firm to take on the many challenges of internal travel program communications. With millions of dollars invested, its new portal and related services have three customers as part of a soft launch. Seven more lined up to begin implementation by year-end. The TMC…
TravelBank during the past few months added what sources said was a relatively small amount of new funding and GrubHub as a relatively big client. It also announced a rather large number of new and planned features. So what’s next? Will the startup go the way of Lola and Upside and seek the stability of…
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