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GDPR Prompts BCD Travel To Sign On With SAP’s Customer Data Cloud, Replace Existing Traveler Profile System

BCD Travel clients by year-end will start benefiting from a new traveler information database built with SAP’s cloud-based customer data solution, the companies said Wednesday. Replacing BCD’s TripSource Profile Manager, the partnership will handle traveler identity, consent and profile management. According to a statement, BCD Travel wants to offer “more personalized service and support, seamless…

Pre-Trip Approval And The Value Of Red Tape

Pre-Trip Approval And The Value Of Red Tape

Pre-trip approval for many organizations is a necessary evil. It’s bureaucratic by nature. It may be the antithesis of the traveler-centric approach that’s all the rage on the conference circuit. But the practice is effective for travel pros and senior managers looking to put the kibosh on journeys deemed too expensive, unworthy or unsafe. The ultimate demand-management control, pre-trip approval…

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