The innovation in virtual payment is clear, as are its challenges. New standards hold some promise for a primary use case, lodging, but have a ways to go. A Hotel Electronic Distribution Network Association and Hospitality Technology Next Generation joint task force has been working on specifications under the Open Payments Alliance umbrella for a…
Altour last week released an Android and iOS mobile app with chat functions and flight disruption predictions from Lumo, formerly called Flightsayer. App maker mTrip helped build it. Mobile apps are a requirement for big corporate customers, according to Altour CIO and SVP Laura Mattingly. She said the TMC liked mTrip’s flexibility for adding other…
Countering critics who say innovation in corporate travel lags that of leisure travel, Troovo CEO Kurt Knackstedt sees a vibrant B2B marketplace. He makes his case by pointing to competition and stepped-up technological evolution. I’ve never worked for a leisure-focused travel agency or online travel company. I did have three years with a global distribution…
Australia-based travel agency automation firm Troovo hit the scene a few years ago with robotics to handle various transaction processing and other agency mid-office functions. Now it’s starting to make some hay by applying those robotics to virtual payment processes. Orbit World Travel and QBT Travel have signed on. Spun out from a travel agency, Troovo…
Change is constant, yet change is hard. That’s the quandary many in the travel industry face, especially as it relates to distribution. Tried and true technologies continue to operate as designed decades ago, with speed and reliability. However, changing traveler demands and nearly universal access to information have some calling for new designs. Kurt Knackstedt…
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