United Airlines made several changes to its sales structure since Jake Cefolia took the reins in August. It put a greater focus on specializing in clients’ industry verticals, tweaked account segmentation and created new sales leadership positions. Cefolia, United’s senior vice president of worldwide sales, during an interview this month said the changes reflected evolving…
Delta Air Lines is testing free inflight Wi-Fi. JetBlue Airways already provides it. If an official Delta program emerged, that would pressure other carriers. It could appease the many travelers who feel cheated when they pay for unreliable or slow connections. Even if all airlines wanted to go in that direction, though, it would take…
Supplier revenue is important to travel agencies. Marketshare and incremental volume are important to airlines. A startup wants to provide both sides a platform for examining and optimizing airline incentive programs. There are many of those. Some are front-end commissions and others are back-end override deals. They can include overall volume goals and targets for…
[UPDATE, Sept. 5, 2019: ATPCO no longer requires intermediaries adopting its Next Generation Storefront to use a star-rating system for displaying airline products. ATPCO said the change stemmed from feedback “that stars are sometimes conflated with quality, and that by giving channels the freedom to highlight the shelves in different and innovative iterations according to…
New York — Tech thinkers from corporate travel agencies, airlines, investment firms and others gathered Wednesday for the first Blockchain In Travel Summit, hosted by JetBlue Ventures. The consensus was consensus. For blockchain to improve how travel companies work with each other, it’s all about collaboration. These are early days. Speakers here and also during…
When ATPCO last month unveiled its Next Generation Storefront, officials weren’t sure how it would work on mobile devices. Progress and opinion are mixed among three corporate travel service providers now adopting the concept. Chief executives at PSNGR1 and TravelBank expected this week to activate new displays backed by NGS. PSNGR1’s deployment covers web, mobile…
Airline Tariff Publishing Company and its Routehappy subsidiary are out to change how air travelers view and compare flight options. Developed with the Big Three U.S. airlines, the new idea relies on a star ratings system like the one used for hotels. ATPCO calls the initiative the Next Generation Storefront. It’s meant to modernize indirect…
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