Tag Archives: Upside

Lacking Southwest Concerns Lola’s Paul English Less Than Customer Acquisition Does

By | March 15, 2018

Well-funded startup Lola last week announced its Lola Works small business platform featuring reporting, team collaboration and policy and spending guidelines with “wiggle room.” The features could have some appeal, but Lola’s bigger challenges remain unresolved. One, how will it find customers? Two, can it compete for said customers without offering the airline that carries the most passengers in… Read More »

After Pivot, Jay Walker’s Upside Travel Is Attempting To Play A Very Long Game

By | January 18, 2018

Online travel legend Jay Walker is putting his best spin on Upside Travel’s pivot, but it’s hard to envision which way the company will be facing when it stops. From any angle, Upside’s first idea failed. Too many business travelers want neither packages nor gift cards. While those stayed in the mix, Upside beginning in the summer started saying it’s… Read More »

Nineteenth Century Tech Joins SEO, Data Mining In Business Travel Startup Marketing

By | June 21, 2017

Nothing beats word of mouth for business travel providers seeking new clients. Established players count on referrals, with the most gratifying coming from former users recommending them to new employers. New entrants incentivize to evangelize. The lucky business travel startup hooks a big fish corporate account and rides the wave of publicity. Downstream from big corporate, new entrants… Read More »

Updates: Air Emissions; Upside; Basic Economy; PayForTrip; Real ID; Compl.ai

By | February 3, 2017

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to United’s carbon emissions pledge to corporate clients, Upside’s launch, proliferating Basic Economy airfares, PayForTrip’s pause, the federal government’s… Read More »

Upside Enlisting Travel Management Companies To Support ‘Self-Managed’ Service

By | November 21, 2016

[UPDATE, Feb 3, 2017: We published new information related to this article here.] In the words of founder Jay Walker, Upside aims to convert unmanaged business travel to self-managed business travel. So why does the company have a website showing nine corporate travel management company partners? Currently in beta, Upside sells customized air and hotel combo packages. Travelers earn gift cards for… Read More »

Teleconference 3: Online Booking Tools

By | September 9, 2016

Online Booking Tools Nov. 10, 2016 Thanks to all our attendees and speakers! This event’s recording may be purchased here or gifted here for $15. Grab the slides below. Play a snippet. Highlights of Teleconference 3 included Jay Campbell’s observations of the US Airways v. Sabre trial and Upside chairman Jay Walker taking questions about his business travel proposition for small… Read More »

All The Rage: Rewards

By | May 19, 2016

Business travel startups are huge right now. New-entrant corporate booking tool NexTravel is working on its mobile app. Artificial intelligence and text bots are making a go of it. Agents are going virtual. Also hot? Rewards. The notion of the incentive program isn’t new, but it’s rapidly attracting automation. Rocketrip was the first in a club that during the past year… Read More »