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Tag: user experience

As Travel Managers Review Tech Stacks, SAP Rebuilds Concur Travel

Jay Campbell May 5, 2020 Leave a comment

Overshadowed by the novel coronavirus, SAP Concur in March revealed that this year it would rebuild its legacy travel booking tool. As Concur embarks on…

Posted in Distribution Productivity

Consulting Firm Puts Incumbent Concur Travel To The User Experience Test

Jay Campbell November 5, 2018 Leave a comment

When you’re looking for a new booking tool experience, it’s nice to work at a company with its own user experience experts. Not thrilled with…

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From The Archives

Rising Diversity And Inclusion Awareness Highlights How Much More There Is To Do

2020-11-24 • 0 Comments

With growing awareness this year about the work needed for greater diversity and inclusion, and the benefits of taking it...

Corporate Travel Buyers On What They Need From TMCs, How They’re Working With Suppliers And Why Policies Changed (Video)

2020-11-17 • 1 Comment

According to a pair of travel managers who recently completed RFPs for travel management company services, the traveler experience was...

More Travel Management Company Consolidation Is Coming And If Past Is Precedent, Most Clients Will Be Fine (Audio)

2020-10-27 • 0 Comments

Travel management company owners who sell their companies in the near future will be fortunate to get half of what...

Explainer: The ARC Corporate Travel Department

2020-08-13 • 4 Comments

Is ARC's Corporate Travel Department designation more or less valuable than before the pandemic? The question is rumbling around among...

Corporates Care About Managing Environmental Impact And There’s No Time Like The Present

2020-06-10 • 0 Comments

Three in four European corporate travel decision makers polled early this year agreed that changes were needed to address sustainability...

Ties With Human Resources Tighten As Corporate Travel Management Gains Executive Visibility

2020-04-24 • 4 Comments

In the early days of the crisis, travel departments worked closely with risk and security. They still do, but in...

Coronavirus Exposes Weaknesses In Business Traveler Tracking

2020-03-27 • 7 Comments

It's unfortunate when an event requires an emergency review of tracking systems so employers can help business travelers out of...

Economist: Slow Pace Of NDC Through GDSs Isn’t Surprising, GDSs Dominate Because TMCs Need Them

2020-02-18 • 1 Comment

Wilmington, Del. — Global distribution systems dominate indirect air travel distribution because travel agencies don't want it another way. So...

CWT CEO Backs GDSs, Schools Court On Costs Of Corporate Travel Distribution

2020-02-10 • 1 Comment

Trial testimony by CWT president and CEO Kurt Ekert proved instructive for anyone looking to understand travel management company dependence...

Explainer: TMC Profit Margins

2020-01-29 • 3 Comments

It’s not unusual to hear travel management company executives talk about their small profit margins, but their margins are average...

How To Break The Bond Between Corporate Travel Management And International Criminal Activity

2019-12-18 • 0 Comments

It was a record year for U.S. federal prosecution of corruption and fraud. The Justice Department Criminal Division in 2019...

Big Companies Turn To Biofuel To Help Cut Business Travel Air Emissions

2019-12-13 • 0 Comments

It seems each new week brings another announcement about plans for sustainable aviation fuel. Several European airlines recently gave customers...

Complexity In Ground Transport Gives Rise To Outsourced Management

2019-12-05 • 1 Comment

Longtime ground transportation tech integrator Groundspan recently created a side business out of helping clients source suppliers and keep them...

To Make A Virtual Agent, IBM Says, Put The Conversation Before The Device

2019-12-03 • 0 Comments

IBM isn't interested in building a booking engine, but its researchers are working to help business travelers with the post-booking...

As Finance Leaders Discuss Digital Transformation, Scholar Advises Companies To Shrink Administrative Departments And Pool Their Resources

2019-11-19 • 0 Comments

New York — You hear it all the time: Business travel is an investment. Do corporations really believe that? Are...

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Guideposts

Op Ed: Clayton Nelson On A New President, New Rules And A Fresh Mandate For Sustainable Travel

2021-03-11 • 1 Comment

The U.S. government's reorientation to more sustainable thinking is a signal to businesses, according to Egencia head of strategy and...

Op Ed: Derek Sharp On The Annual Hotel RFP’s Diminished Role

2020-12-16 • 0 Comments

Complicated in the best of times, hotel sourcing is particularly tricky right now. Derek Sharp, SVP and COO for CWT's...

Op Ed: Brandon Strauss On A Really Perfect Storm For 2021, In A Good Way

2020-12-01 • 0 Comments

Considering pent-up demand, the effects of evolving traveler demographics and newfound wiggle room in corporate budgets, Brandon Strauss of KesselRun...

From The Archives

Wex To Acquire Enett, The Virtual Payment Firm Majority-Owned By Travelport

2020-01-24 • 0 Comments

Wex agreed to buy fellow business-to-business payments firm eNett and transaction optimization company Optal for a combined $1.7 billion. That...

Op Ed: Steve Reynolds On Finding The Right Mix Of Hotel Discounts

2019-11-04 • 2 Comments

Tripbam CEO Steve Reynolds constantly examines hotel discounts on corporate rates. To help buyers assess the best negotiating approach, he...

Messaging Alters TMC Operations, Challenges Traditional Notions Of Service Quality Metrics

2020-02-20 • 1 Comment

The rise of chat and messaging in travel management operations is not only delivering convenient, new ways to serve the...

Managing Unused Airline Tickets When Cash Is King

2020-04-03 • 0 Comments

[UPDATE, April 6, 2020: Airlines must refund ticket and optional services purchases for flights they canceled due to the coronavirus...

Sabre To Deliver AA’s Paid Seats Starting Feb. 2

2016-01-22 • Comments Off on Sabre To Deliver AA’s Paid Seats Starting Feb. 2

[UPDATE, Feb. 4: Sabre announced that AA's Preferred and Main Cabin Extra Seat now are available in the Sabre global...

Expensify’s Fighting Words Are Not Just For Concur

2015-06-25 • Comments Off on Expensify’s Fighting Words Are Not Just For Concur

Expensify CEO David Barrett likes dissing corporate booking tools, and seems to consider travel management his competition. He proudly opines that expense will "eat"...

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The Company Dime

Tag: user experience

As Travel Managers Review Tech Stacks, SAP Rebuilds Concur Travel

Consulting Firm Puts Incumbent Concur Travel To The User Experience Test

Click to visit the LinkedIn Group

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