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Tag: user experience

Op Ed: Will Tate And Kathy Kent On ‘True’ Global

Will Tate August 11, 2021 2 Comments

GoldSpring Consulting’s Kathy Kent and Will Tate sketch out the foundations for going global with corporate travel management companies. Global is a frequently used term…

Posted in Distribution Suppliers

As Travel Managers Review Tech Stacks, SAP Rebuilds Concur Travel

Jay Campbell May 5, 2020 Leave a comment

Overshadowed by the novel coronavirus, SAP Concur in March revealed that this year it would rebuild its legacy travel booking tool. As Concur embarks on…

Posted in Distribution Productivity

Consulting Firm Puts Incumbent Concur Travel To The User Experience Test

Jay Campbell November 5, 2018 Leave a comment

When you’re looking for a new booking tool experience, it’s nice to work at a company with its own user experience experts. Not thrilled with…

Also About Careers

There’s No One Right Path To Work-Life Balance — But Plenty Of Wrong Ones

2021-09-03

GBTA Adopts New Leadership Diversity Criteria

2021-09-01

Your Company Needs A Digital Nomad Policy

2021-08-24

Will The Pandemic Productivity Boom Last?

2021-08-12

Op Ed: Pat McDonagh On A Career In The Virtual World

2021-08-06

How I Navigate Networking Events As A Person Who Doesn’t Drink

2021-07-21

As Elections Seal Board Revamp, Denise Truso Wins GBTA Presidency

2021-07-20

How Good Is Your Company At Change?

2021-07-15

Management Highbrows Bid Adieu To The ‘Road Warrior’ Mentality For Business-To-Business Sales

2021-07-14

The Climate-Equity Connection

2021-07-12

Reporter’s Notebook: Corporate Travel Management’s Stature Grows With Complexity

2021-06-30

To Fill Millions Of Open Jobs, Many Workers Need More Than Skills

2021-06-16

Five Of The 570: Roundtable Discussion With Travel Industry Devotees (Video)

2021-06-16

Employment Advisors To Seekers: It’s All About Relationships (Audio)

2021-06-16

The 570: Corporate Travel Professionals Sidelined By Covid-19 Endure Marathon-Length Journeys To Restart Careers

2021-06-16

Huge Pool Of Candidates Pledges Transparency, Global View On GBTA Board

2021-06-15

Op Ed: Suzanne Neufang On Reasons For Optimism And A Dose Of Reality With Business Travel Recovery

2021-06-11

Savvy Self-Promotion: The Delicate Art, And Science, Of Bragging

2021-05-14

Adding Women To The C-Suite Changes How Companies Think

2021-04-30

Three Ways To Help Your Team Recover From Disruption

2021-04-09

GBTA President Resigns As Association Prepares To Put Fundamental Changes To Members

2021-04-08

The State Of Globalization In 2021

2021-03-30

Seventeen Reasons To Let The Economic Optimism Begin

2021-03-19

Designing The Hybrid Office

2021-03-12

Incoming Executive Director Neufang Agreed With Some Of The Sharpest Criticism Of GBTA’s Board

2021-02-18

Questions For GBTA’s Next Executive Director

2021-02-11

Negotiating Your Next Job

2021-01-26

The Company Dime Categories

From Our Archives

Rising Diversity And Inclusion Awareness Highlights How Much More There Is To Do

2020-11-24 • 0 Comments

With growing awareness this year about the work needed for greater diversity and inclusion, and the benefits of taking it...

Corporate Travel Buyers On What They Need From TMCs, How They’re Working With Suppliers And Why Policies Changed (Video)

2020-11-17 • 1 Comment

According to a pair of travel managers who recently completed RFPs for travel management company services, the traveler experience was...

More Travel Management Company Consolidation Is Coming And If Past Is Precedent, Most Clients Will Be Fine (Audio)

2020-10-27 • 0 Comments

Travel management company owners who sell their companies in the near future will be fortunate to get half of what...

Explainer: The ARC Corporate Travel Department

2020-08-13 • 4 Comments

Is ARC's Corporate Travel Department designation more or less valuable than before the pandemic? The question is rumbling around among...

Corporates Care About Managing Environmental Impact And There’s No Time Like The Present

2020-06-10 • 0 Comments

Three in four European corporate travel decision makers polled early this year agreed that changes were needed to address sustainability...

Ties With Human Resources Tighten As Corporate Travel Management Gains Executive Visibility

2020-04-24 • 4 Comments

In the early days of the crisis, travel departments worked closely with risk and security. They still do, but in...

Coronavirus Exposes Weaknesses In Business Traveler Tracking

2020-03-27 • 7 Comments

It's unfortunate when an event requires an emergency review of tracking systems so employers can help business travelers out of...

Economist: Slow Pace Of NDC Through GDSs Isn’t Surprising, GDSs Dominate Because TMCs Need Them

2020-02-18 • 1 Comment

Wilmington, Del. — Global distribution systems dominate indirect air travel distribution because travel agencies don't want it another way. So...

CWT CEO Backs GDSs, Schools Court On Costs Of Corporate Travel Distribution

2020-02-10 • 1 Comment

Trial testimony by CWT president and CEO Kurt Ekert proved instructive for anyone looking to understand travel management company dependence...

Explainer: TMC Profit Margins

2020-01-29 • 3 Comments

It’s not unusual to hear travel management company executives talk about their small profit margins, but their margins are average...

How To Break The Bond Between Corporate Travel Management And International Criminal Activity

2019-12-18 • 0 Comments

It was a record year for U.S. federal prosecution of corruption and fraud. The Justice Department Criminal Division in 2019...

Big Companies Turn To Biofuel To Help Cut Business Travel Air Emissions

2019-12-13 • 0 Comments

It seems each new week brings another announcement about plans for sustainable aviation fuel. Several European airlines recently gave customers...

Complexity In Ground Transport Gives Rise To Outsourced Management

2019-12-05 • 1 Comment

Longtime ground transportation tech integrator Groundspan recently created a side business out of helping clients source suppliers and keep them...

To Make A Virtual Agent, IBM Says, Put The Conversation Before The Device

2019-12-03 • 0 Comments

IBM isn't interested in building a booking engine, but its researchers are working to help business travelers with the post-booking...

As Finance Leaders Discuss Digital Transformation, Scholar Advises Companies To Shrink Administrative Departments And Pool Their Resources

2019-11-19 • 0 Comments

New York — You hear it all the time: Business travel is an investment. Do corporations really believe that? Are...

Want Employees To Travel Less? Give Them Options

2019-11-18 • 0 Comments

The easiest way to save on business travel costs or reduce emissions is to stay put, but that doesn't have...

Thousands Of Green-Minded Companies Turn To Internal Carbon Pricing; A Few Include Business Travel

2019-10-30 • 0 Comments

An emerging sustainability practice is setting an internal price on carbon and making business units pay for their emissions. Almost...

Under Amex’s Shadow, Travel Management Companies Tighten Payment Ties

2019-10-25 • 0 Comments

BCD Travel on Thursday announced it would become UATP's first travel management company issuer of lodge card accounts. An official...

Sold On Off-Channel Booking Capture? Here Are Additional Considerations

2019-10-10 • 0 Comments

BCD Travel this year rolled out a new database of trip records independent of the traditional global distribution system passenger...

As Associations Explore Virtual Payment Standards, Providers Push Solutions

2019-10-01 • 0 Comments

Corporate travel players continue to smooth out the seams in virtual payment use, especially at hotel check-in where confusion remains...

Airlines Design New Ways For Corporate Clients To Mitigate Environmental Impacts

2019-09-25 • 0 Comments

Amid policy debates over fuel taxes and dissatisfaction with carbon offsets, two Europe-based carriers this summer stepped up to provide...

Managers Use Many Methods For Business Traveler Engagement

2019-09-23 • 0 Comments

Chicago — When $630 million accounting and consulting firm Baker Tilly about six years ago attempted a "soft" travel program...

Norwegian Government Agency Modifies Traveler Behavior Using Distaste For Doing Expense Reports Twice

2019-09-19 • 1 Comment

Some business travelers find the process of creating and submitting expense reports so loathsome that they'll do anything to avoid...

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Guideposts

Op Ed: Peter Waters On How Hotel Technology Is Opening New Doors For Personalized Business Travel

2021-08-27 • 0 Comments

Peter Waters heads the hotel IT solutions portfolio at Amadeus. Here's his vision for how hotel companies can use new...

Op Ed: Brandon Strauss On Why Small And Midsize Organizations Will Lead The Way In Corporate Travel

2021-08-20 • 0 Comments

Smaller companies are resuming business travel more quickly than their larger peers. Brandon Strauss, president of CapTrav and partner at...

Op Ed: Will Tate And Kathy Kent On ‘True’ Global

2021-08-11 • 2 Comments

GoldSpring Consulting's Kathy Kent and Will Tate sketch out the foundations for going global with corporate travel management companies. Global...

The 570: Analyzing The Pandemic’s Impact On Livelihoods In Corporate Travel

From The Archives

GBTA Study: Business Travelers Less Satisfied With Online Booking Tools Than Supplier Sites

2015-12-07 • Comments Off on GBTA Study: Business Travelers Less Satisfied With Online Booking Tools Than Supplier Sites

New research by the Global Business Travel Association, sponsored by Concur, affirms that business travelers think online booking tools are merely satisfactory. Nevertheless,...

Going To School On Consortia Purchasing

2015-10-12 • 0 Comments

Purchasing consortia are big in the higher education space. Some have been around for a while and others are relatively new....

T-Mobile’s Travelers Are Reforesting Haiti

2015-07-31 • 0 Comments

Gamification found footing in T-Mobile's corporate travel program. Yes, travelers get badges and points for complying with corporate policies, but that's hardly...