virtual payment

Why hotel attachment is important and how to make it happen
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Explainer: Hotel Attachment

Why do travel management professionals care whether travelers book hotel stays at the same time as flights? There are pragmatic and financial reasons, and several methods to close the loop. Hotel attachment occurs when a lodging booking happens with an air booking, either through an agent or a designated booking tool. The higher the ratio,…

Empath Travel CEO and co-founder Greg Wilczek
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Travel Manager-Turned-Entrepreneur Greg Wilczek Aims To Tame Non-Employee Travel

The challenges of non-employee travel and the market vacuum left after Coupa bought and decided to bury Pana, a startup that largely solved the problem, are well-documented. Former Google travel manager Greg Wilczek plans to reveal an answer next year. Founded in September, his company, Empath Travel, will help corporations handle business travel for job…

Dispatch 13
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Dispatch 13

When responding in late August to competition concerns raised by the U.K. Competition and Markets Authority over their proposed combination, leaders at American Express Global Business Travel and CWT must have held their noses. Their redacted response, released last week, showed that to get the deal approved, execs surmised they had to “big up” their…

Megin Dressel, travel manager at Keller North America, speaking about virtual payment at the GBTA convention

Geotechnology Firm Keller Goes Old School To Scale Virtual Payment

Atlanta — Keller North America is an engineering company employing many workers who may not carry phones to job sites. They don’t have corporate-issued phones or corporate email addresses to receive communications. And no corporate cards. They often join the firm at the last minute in far-flung locales. Keller uses virtual cards for about $14…

Erik Mueller
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After Selling, Grasp Technologies Founder Mueller Drops CEO Post

Erik Mueller is no longer CEO of Grasp Technologies, the corporate travel data consolidator and analytics company he founded in 1996. Also a virtual payment provider, Grasp has been under new ownership for about two years. Waverock Software, which acquires, manages and grows enterprise software businesses, in December 2021 announced a “strategic investment” in Grasp. …

Citi American Express Global Business Travel
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Amex GBT Wins Citi, Develops Its Services For Companies Across The Spectrum

Interviewing American Express Global Business Travel CEO Paul Abbott during a Sept. 7 investor meeting, Citi equities analyst Pete Christiansen referenced a “really good” financial services company that GBT had recently won. Turns out, it’s Citi. Implementation in multiple countries is due by year-end, sources said.  CWT, which declined to comment, has been Citibank’s primary…

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Grasp’s Virtual Payment Solution Strives For Standard Status

More hotel chains are adopting a solution developed by Grasp Technologies and Marriott International for the vexing problem of communicating virtual payment instructions to properties. “Right now, we’ve launched with Marriott, Hilton, IHG and Hyatt,” said Grasp senior sales director for virtual payments Stacey Mack during a webinar last week. “We will bring on more…

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