wellness

Corporate Travel’s Key Performance Indicators Adapt To Updated Priorities

Corporate Travel’s Key Performance Indicators Adapt To Updated Priorities

Cost control remains corporate travel management’s cornerstone, but shifts in the relationships between employers and their people (and the planet) brought updated metrics to the fore. Newer key performance indicators on satisfaction and sustainability increasingly accompany negotiated savings in the assessment toolkit. Measuring program compliance continues to underpin multiple priorities. According to buyers and consultants,…

Explainer: Airline Class-Of-Service Policies
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Explainer: Airline Class-Of-Service Policies

Class of service policies for air travel are among the most common elements of corporate travel programs. Products of a tug of war between spend management and employee wellbeing, they’re sometimes perceived as reflecting a company’s generosity and attention to human assets. There are multiple ways to construct such a policy.  Flight duration is a…

In Two Big Travel Management Company Accessibility Programs, No Extra Charge
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In Two Big Travel Management Company Accessibility Programs, No Extra Charge

Serving people with disabilities may cost more for travel management companies, but two big ones said clients won’t be asked to cover that. CWT is poised to unveil a new accessibility program. American Express Global Business Travel announced one in December. Amex GBT director of global VIP strategy Penny Clauson runs her company’s service, which…

Notebook: Searching For Better Travel Data, International SOS Endorses Spotnana
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Notebook: Searching For Better Travel Data, International SOS Endorses Spotnana

As part of its mission to support client employees’ safety, security and well-being, risk management firm International SOS processes 20 million passenger name records a week. Between 1.5 percent and 2 percent have errors, according to the firm’s global travel industry relations VP, Wendy Stachowiak. That’s a lot. But with some new mutual clients using…

Travel Risk Firms Warn Of Growing, Multifaceted Dangers

Travel Risk Firms Warn Of Growing, Multifaceted Dangers

Geopolitical tensions, cybersecurity threats and the impact of climate change topped 2024 watchlists and predictions published during the past two months by several travel risk management providers. Even as armed conflict grows in multiple locations around the globe for the first time in decades, there’s also consensus that travel program managers should beware of domestic…

Tripism Seeks New Traveler Engagement Avenues With TMC Partnership Model

Tripism Seeks New Traveler Engagement Avenues With TMC Partnership Model

An engagement platform offering traveling employees a central source for corporate program info, Tripism last month announced an agreement with U.K.-based Good Travel Management to bring its services to small and medium-sized enterprises.  Unlike Tripism’s direct work with large corporates and its partnership with BCD Travel, in the case of GTM, the TMC is the client….

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