Like other travel management companies, World Travel Inc. enabled email parsing and off-channel booking data capture in its mobile experience. Technology from Traxo powers itinerary data aggregation in the WorldMobile app as part of a deal announced in October. Some think of it as an obligatory function; the TMC sees more differentiation in other capabilities….
As with hacking, if it hasn’t happened to you yet, fraud will. Travel management companies can be unwitting participants in deceit. In one unsettling but increasingly common scenario, scammers search the Internet or buy hacked information to find out companies’ travel agencies and other details. They masquerade as executives from those companies in calls to…
New York — Buying a corporate booking tool isn’t at the top of the to-do list for Carlson Wagonlit Travel. As rival American Express Global Business Travel works to close by year-end its acquisition of KDS, CWT will leverage its CWT To Go mobile app. Speaking here last week at the Business Meetings Travel and…
Airline distribution generates more than its fair share of controversy. Battles over financial flows, technology and content often underlie potential disruption to the status quo. Yet so far, it’s all talk. The split between airline direct and indirect volumes has barely changed. In corporate travel, the indirect global distribution system/travel management company channel remains dominant. American…
A few dozen companies committed to upholding European Union law when handling its citizens’ data under the new Privacy Shield framework created by the U.S. Department of Commerce and European Commission. One of them is travel management company World Travel Inc. of Pennsylvania. The framework may not be a permanent replacement for the Safe Harbor…
The fare combinability fracas isn’t over. American, Delta and United at the end of last week said their recent changes on one-way ticketing went further than intended. They are making revisions to bring back some normalcy. But live travel agents still seem to be the only ones capable of booking circle trips and some other…
[UPDATE, March 7, 2018: We published new information about this topic here.] About a decade ago the largest travel management companies created consulting units to help organizations with supplier sourcing and other projects. They targeted both existing and non-clients of their TMC services. Few smaller TMCs have followed but now Travel Leaders Corporate is giving it a go. The…
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