Oct. 13, 2016
On Teleconference 2, The Company Dime and expert guests examined the dynamics of the ongoing 2017 hotel rate negotiating season. ABC Global Services CEO Eric Altschul, Hilton executive director for business travel sales Maria Chevalier, Festive Road associate Lora Ellis, Anthem travel and events director Cindy Heston and HRS VP of the Americas Suzanne Neufang provided their insights.
Speakers discussed virtual payment as a “path to the future,” but part of a journey that is only just beginning. They talked about the need for a simpler hotel RFP process. They said that while buyers have more data than ever, hotels are experimenting with more sophisticated revenue management techniques. Dynamic pricing, according to one, is gaining trust.
The call also got into the effect of book-direct programs, new hotel booking platforms and the potential impact of supplier consolidation, plus duty of care relative to chains versus independent hotels.
Find information on other upcoming Teleconference episodes and download previous ones here.