[UPDATE, March 7, 2018: We published new information about this topic here.] Two-thirds of Travel and Transport’s client bookings go through self-booking tools. Why, then, did the travel management company spend time and money building out technology at the travel agent point of sale? It’s because the rest often are the most important or tricky bookings. Better-informed and more efficient…

The full content is available to subscribers

Lost your password?

Subscriptions
Reminder: As per our Subscriber Agreement, reproduction or distribution of content and sharing user names and passwords are strictly prohibited.
David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.