Reporter’s Notebook: Buyers Muse On The Keys To Corporate Travel Management’s Future

Industry observers can't resist the temptation to speculate on what new or revived business habits are permanent or how the travel manager role will change. Corporate travel buyers and other experts speaking during a pair of July 20 virtual events offered their best guesses about the processes and dynamics that will outlast the end of the pandemic, whenever that's coming. 

"The concept of us as an industry being at an inflection point is very real," said Accenture Procurement Solutions global travel category director Daniel Maschoff.

Read on for the salient topics and . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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