Industry observers can't resist the temptation to speculate on what new or revived business habits are permanent or how the travel manager role will change. Corporate travel buyers and other experts speaking during a pair of July 20 virtual events offered their best guesses about the processes and dynamics that will outlast the end of the pandemic, whenever that's coming. 

"The concept of us as an industry being at an inflection point is very real," said Accenture Procurement Solutions global travel category director Daniel Maschoff.

Read on for the salient topics and . . .

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