Travel Incorporated’s Voice Data Solution Nears Launch As Other Developers Show Mixed Enthusiasm

Georgia-based Travel Incorporated expects later this month to publish its voice-response assistant on Amazon's Alexa Skills store. The product remained in the design stage for nearly two years as the travel management company learned how users interacted. Some other providers that built natural language technology reported tepid interest.

It was an interactive storyboard concept that solved some of Travel Incorporated's concerns about user experience following client tests. The storyboard displays the results of voiced data queries in widgets that show chosen reports. Examples . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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