The Future Of Travel Management Companies: Part Four, Pricing Comes To Jesus

People called for a restructuring of travel management company pricing for years before the pandemic; now, some call it urgent. Stopgaps are in place in some environments, allowing, for example, a corporate account to pay to retain dedicated counselors. In the long run, though, many see a need to change a pricing structure that mostly depends on fees charged per transaction.

This sentiment is prevalent among TMCs, but not clients.

In a June straw poll by The Company Dime, 21 percent of 58 corporate travel buyers said they were considering a change in . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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