For These Three Travel Managers, Value To Their Organizations Took Off In The Pandemic (Audio)

Along with travelers and budget holders, corporate travel managers hold the keys to business travel industry recovery. Among three companies represented on a Sept. 24 Teleconference call, Anaplan was hardly traveling and iRobot and Jabil were traveling some. Their veteran travel managers found it interesting that their value within the organizations grew even after volumes plummeted.

Maria Chevalier, co-host of the "Voice Of The Customer" conference call, wasn't surprised.

"Being a travel manager right now is so much more complicated than ever before," said Chevalier. "I've heard consistently from travel managers that . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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