After seven years with Egencia, $2.3 billion U.K.-based multinational events and research company Informa is targeting February to implement TripActions for workers in 28 countries. After the well-capitalized new entrant caught the eye of Informa's travel manager of nearly 10 years, Melissa Willock, it bested four competitors in a roughly four-month bake-off involving six divisions and 30 employees. Informa decided to switch to TripActions in July.
Before the pandemic, Informa was spending about $56 million annually on travel. It's . . .