TripActions Refuses To Demonstrate A Grip On Stats

Pursued for nearly five weeks, TripActions on Wednesday declined to answer basic questions about its own survey. That's not something you often see in this line of work.

Republished by some trade publications, the findings included that millennials see travel as a job perk and don't care about loyalty programs; it takes more than an hour to book business trips for four in five travelers using corporate booking solutions; and half don't use tools furnished by their employers.

TripActions has used these and other claims in its extensive marketing on LinkedIn and elsewhere.

"They're really good . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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