Tripbam announced benchmarking and hotel performance assessment tools enabling clients to determine if they're getting appropriate discounts, why negotiated rates aren't being used and where they can improve their programs. The initiative aims to address problems that give travel buyers fits and have attracted other solutions, as well.

In the works for well over a year, the program's initial focus was benchmarking. "Historically benchmarks have been a real challenge," said Tripbam CEO Steve Reynolds during . . .

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