Surprised to find last week that United Airlines made their negotiated rates available to travelers via its website and mobile app, some corporate travel buyers took a closer look at functionality the airline built to support their needs. While United has done more than some other carriers to legitimize supplier-direct channels for managed travel, “better than nothing” isn’t going to...

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.