AmTrav CEO Jeff Klee, an NDC supporter, sounded exasperated on his company's May 16 webinar. He wanted to acknowledge the gaps in American Airlines' NDC implementation without giving undue fodder to its skeptics. The challenges with NDC were not trivial, but in Klee's view, throwing out the baby with the bathwater could have severe consequences for his whole sector.

Travel management companies are competing for the business traveler's loyalty, and not just against one another. Airlines, hotels and car companies are their suppliers . . .

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Jay Campbell

Before starting The Company Dime with David Jonas in 2014, journalist Jay Campbell a decade earlier created travel business newsletter The Beat. In 2006, Jay co-founded Travel Procurement magazine and in 2010 helped integrate them with Business Travel News. He served as BTN's editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University. He would be happy to connect on LinkedIn. He's here at CorporateTravel.social on Mastodon.

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