AmTrav CEO Jeff Klee, an NDC supporter, sounded exasperated on his company's May 16 webinar. He wanted to acknowledge the gaps in American Airlines' NDC implementation without giving undue fodder to its skeptics. The challenges with NDC were not trivial, but in Klee's view, throwing out the baby with the bathwater could have severe consequences for his whole sector.

Travel management companies are competing for the business traveler's loyalty, and not just against one another. Airlines, hotels and car companies are their suppliers . . .

The full content is available to subscribers

Reminder: As per our Subscriber Agreement, reproduction or distribution of content and sharing user names and passwords are strictly prohibited.

Notify of