Ticket Asset Management Represents Billions In Risk And Value

The pandemic forced BCD Travel to manage nearly half a billion dollars worth of unused, nonrefundable tickets during the year ending last month. During the first half of last year, Travel and Transport saw a 300 percent increase in the number of unused tickets stored in its database. American, Delta, Southwest and United in financial filings this month and last disclosed a combined liability of more than $10 billion in unused tickets as of December 2020.

The numbers are staggering, and the breakage is inevitable. Airlines have formulae for estimating the dollar value of tickets that they . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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