Building On Packaging, Upside Seeks ‘Full-Service’ Status With Unmanaged Business Travelers

After beating the packaging drum for more than a year, Jay Walker's Upside Travel is now also offering flights and hotels individually. It added Uber as a packaging option and will soon announce new support services.

TMC relationships have not advanced, but Walker reiterated during a Thursday interview that they're part of the plan.

Upside publicized the new offer of individual rooms and tickets on its blog in late July. "We have customers who say, 'I want to get lower prices than published fares' and you can do . . .

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Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.