Canadian Travel Firms Last Year Beat Back Visa Rules Mandating Card Security Codes, Skirting Issues Southwest Bookers Could Face

A mandate from Visa Canada that merchants collect card security codes for not-present transactions last year met with resistance from travel companies. They claim to have convinced the payment network to delay rules and make exceptions. Such a need complicates service by agents or arrangers purchasing online, through "direct connections" or via telephone for travelers whose security codes should be found nowhere but on the cards they hold. Travel management companies could face related challenges if a Southwest Airlines plan that surfaced last week comes to pass.

Visa . . .

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Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.

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