Few things jazz up Rock Blanco more than new platforms, which helps him stay cool in the face of trial and error. Such is the World Travel Inc. chief innovation officer's relationship with Alexa, whom he had to dump for a friendlier dance partner.
Now, World Travel is working with Rome-based Askdata on a conversational analytics interface allowing clients to chat up their travel data.
Ask the Insight Bot, "How much have I spent on air travel this year?" Boom, answer.
Artificial intelligence, natural language processing, machine learning, yada yada . . .