Author: Mark Hollyhead
As COO of Egencia, Mark Hollyhead brings over 25 years of global experience in sales, marketing and operations across the travel and telecommunications industries. Before joining Egencia in 2010, Mark was with Vodafone as head of transformation and prior he spent 15 years at British Airways in a variety of leadership positions, including VP of e-commerce and customer contact, head of revenue management for the long-haul business worldwide and head of London Heathrow customer operations. Mark earned a MBA in Strategy and Distribution from the City of London Business School and received post graduate honors in Economics at Birkbeck University of London. Connect with Mark on LinkedIn or follow him on Twitter.
Op Ed: Mark Hollyhead On Capturing More Customer Value In Business Travel
Creating a successful corporate travel platform in today’s fast-changing market means serving several masters. Egencia COO Mark Hollyhead describes the need to unlock value for…
Posted in Policy
Op Ed: Mark Hollyhead On Building Better Air Policies
Today’s advisor is Egencia chief operating officer Mark Hollyhead. He provides a sneak peek into his company’s latest research on travel policies. The analysis zeroes…
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