Categories

Op Ed: Tony O’Connor On A Rethink For Buyer Associations

July 24, 2023July 24, 2023

Consultant Tony O’Connor updates his thinking on industry associations with a new twist as he perceives a great realignment in buyer-supplier dynamics. Travel buyer…

Sourcing

Op Ed: David Jaqua On What’s Ahead For Corporate Airline Contracts

May 25, 2023May 25, 2023

Corporate contracts are changing at American Airlines and United Airlines. What’s going on with the value proposition on each side of the table? Industry…

Suppliers

Vendors Target Small And Medium Enterprises With Integrated Travel And Expense

Jay Campbell May 7, 2015October 4, 2018

One of the more intriguing ways Concur impacted corporate travel was how it created a market of its own based on combining two otherwise discrete products….

Distribution

Explainer: Passive Segments

David Jonas May 31, 2019July 11, 2019

From a travel management perspective, the cleanest and easiest way to book travel is through a content channel fed by a global distribution system. Many travel…

Service | Sourcing | Suppliers

Complexity In Ground Transport Gives Rise To Outsourced Management

Jay Campbell December 5, 2019November 25, 2020

Longtime ground transportation tech integrator Groundspan recently created a side business out of helping clients source suppliers and keep them honest. It’s no wonder there may…

Distribution | Sourcing

RTX Takes On The Challenge Of Shifting From American Airlines

Jay Campbell September 1, 2023September 1, 2023

RTX, the $67 billion multinational aerospace and defense conglomerate, mainly uses American Airlines. It’s been … difficult. RTX associate director for travel Colleen Kearney at the…

Policy

To Be Fair, Biotech BeiGene Stratifies Meal Reimbursement

David Jonas July 5, 2023

Per-person meal costs tend to be higher for groups than for solo diners. Per-capita food costs when companies contract with hotels and restaurants for dedicated event…

Sourcing

Elevance Applies Traxo To ‘Tame’ Real-Time Hotel Rate Audits

David Jonas March 23, 2023July 5, 2023

Traxo made a name for itself as a fix for program leakage using email parsing. But when Elevance director of travel and events Cindy Heston brought…

Sourcing | Suppliers

Amazon Picks BCD Travel, Keeps CWT’s RoomIt For Lodging

Jay Campbell March 2, 2023July 5, 2023

Amazon is moving to BCD Travel from CWT, although the latter will continue to provide lodging services to the retailing giant. “We want to thank CWT…