Posted in Distribution Policy Suppliers

The Future Of Travel Management Companies: Part Two, The Value Of Compliance

As the corporate travel profession faces its greatest crisis, there has been much talk about the value of travel management companies. Their role was evident…

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Posted in Distribution Productivity Suppliers

The Future Of Travel Management Companies: Part One, Staffing

“Green shoots” are nice but transaction counts for most travel management companies as of last week remained between 3 percent and 15 percent of last…

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Posted in Distribution Productivity Suppliers

Deem Signs Former GetThere Clients Apple, Toyota For Online Booking Technology

Deem picked up online booking contracts with Apple and Toyota — big wins for a company that’s had plenty of ups and downs.  Acquired by…

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Posted in Distribution Risk Suppliers

American Express GBT CEO Abbott: Fee Basis For Client Contracts Under Review

A common topic in corporate travel circles these last couple months is the resiliency of the predominant fee model for travel management company services. The…

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Posted in Distribution Suppliers

As Travel Managers Review Tech Stacks, SAP Rebuilds Concur Travel

Overshadowed by the novel coronavirus, SAP Concur in March revealed that this year it would rebuild its legacy travel booking tool. As Concur embarks on…

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Posted in Distribution Reporting Suppliers

Coupa Buys Mobile Business Travel Tech Developer ETA Inc.

Spend management company Coupa added more travel tech to its portfolio, acquiring business travel app builder ETA Inc. ETA co-founder and CEO Choon Hong Peck…

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Posted in Distribution Reporting Suppliers

Serko Accelerates Bid To Shore Up Travel Management Company Continuity Through Platform, Commission Plays

Like some other industry suppliers, Serko is waiving certain introductory fees for its services amid the coronavirus pandemic. An initiative like that is trickier than…

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