Posted in Distribution Policy Risk Suppliers

Pundits Assess Greater Reliance On Travel Management Companies, And Its Challenges

The pandemic made more companies question the value of business travel, but at the same time, reliance on the partners that help manage it grew….

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Posted in Distribution

Air Booking Displays Need To Accommodate Retailing, But How Is Anyone’s Guess

Airline distribution expert Cory Garner last week contemplated whether or not “product-based” airline displays were compatible with the indirect distribution channel favored by corporate travel…

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Posted in Distribution Service Suppliers

Op Ed: Peter Waters On How Hotel Technology Is Opening New Doors For Personalized Business Travel

Peter Waters heads the hotel IT solutions portfolio at Amadeus. Here’s his vision for how hotel companies can use new technologies to better personalize traveler…

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Posted in Distribution Service

Direct Airline Booking Took Share From Indirect During The Pandemic, But Will It Last?

As a percentage of airline passengers boarded globally, those who booked via global distribution systems in the years leading up to the pandemic roughly equaled…

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Posted in Distribution Suppliers

Amex Global Business Travel: Southwest GDS Participation Remains Incomplete, Hence Extra Client Fee

American Express Global Business Travel continues to charge clients an extra $10 for bookings made with Southwest Airlines even though the carrier expanded its participation…

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Posted in Distribution Suppliers

AA-Sabre Lawsuit: Can Air Travel Comparison Shopping And Retailing Play Nice?

Sabre on Friday rejected American Airlines’ claims that the GDS operator’s new airline shopping display biases against the carrier and breaches their contract. In their…

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Posted in Distribution Suppliers

AA Sues Sabre, Claiming New Storefront Favors Delta

American Airlines took Sabre to court over the latter’s new deal with Delta. Filed Tuesday afternoon in Texas, the breach of contract suit alleges that…

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