Distribution

Scroll down to review The Company Dime‘s coverage of travel distribution.

The travel industry thrives on a complex network of channels connecting travelers with desired experiences. The Company Dime‘s travel distribution category delves into this intricate system, offering subscribers invaluable knowledge and insights. Our in-depth articles explore the various channels that constitute corporate travel distribution, both traditional and emerging.

Getting all the relevant, bookable inventory in front of business travelers is a never-ending challenge. Airlines, hotels and other suppliers constantly tinker with their products and pricing, and often favor direct distribution over third-party channels. That creates complexity in business travel technology.

Readers can expect thorough coverage of the relationships and dynamics between airlines, hotels, travel management companies, global distribution systems and other suppliers and intermediaries. We closely examine developments associated with the New Distribution Capability (NDC), direct booking initiatives and the rise of new entrants looking to disrupt legacy models.

Subscribers benefit from our scrutiny of the often-opaque world of distribution costs and revenue streams, including incentive payments, agency commissions and booking fees. We shed light on these essential commercial arrangements.

We also track the technological forces reshaping distribution, from the positioning of online booking tools to the potential of emerging solutions like artificial intelligence, blockchain and virtual payment. Readers stay informed on innovations that could unlock efficiencies and improve the traveler experience.

Our coverage clarifies major industry debates, such as the relative merits of GDS and NDC content, and our Op Eds deliver provocative thought leadership from all corners of the industry. Contributor insights on timely issues — like rethinking travel management company commercial models — make for essential reading.

With a critical eye and a healthy dose of skepticism, The Company Dime delivers must-have intelligence for anyone seeking to understand the present and future of travel distribution.

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You get what you pay for, and most travel industry business news is free. We sell insight. Our mission is quality journalism for those interested in business travel services, expense management practices and travel industry change. Our features, exclusives and analysis equip business travel professionals with vital info for top performance.

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Booking Functionality In BCD Travel’s TripSource Reflects New OBT-TMC Dynamics

Is BCD Travel’s TripSource an online booking tool? Yes and no. Customers can make air, car and hotel bookings with it, but it’s not as fully featured as, say, SAP’s Concur Travel, with which BCD has many mutual clients.  For BCD, TripSource doesn’t have to be an OBT for everyone. It offers other functionality and…

Taking ‘Short-Term’ CEO Role At Spotnana, Singh Expects More Focus (Audio)

Spotnana’s founding CEO, Sarosh Waghmar, announced Monday that he would step into the chief product officer role and share the chairmanship with executive chair Steve Singh, whom the company named CEO.  It’s a “short-term” assignment, Singh said Tuesday during a live interview on LinkedIn in which he also discussed his “perfect trip” vision, AI and…

AA Cancels Plan To Name NDC-Adopting Travel Management Companies 

One of the more brazen aspects of American Airlines’ plans was publicly naming the travel management companies that had reached certain booking thresholds using New Distribution Capability protocols. That’s off, too. According to sources, AA still intended to post the list as of last week despite CEO Robert Isom saying on May 29 that the…

Buyers, TMC Execs Await Improved American Airlines Deals

Two pillars of American Airlines’ Fall 2022 to Spring 2024 sales strategy were that it needed corporate travel volume less than before and that when corporates got discounts, they often failed to deliver the commensurate market share. The carrier found the first to be false. On the second, it will be hard-pressed to repair itself…

National Travel Doubles Down On Delta

Charleston, W.Va.-based National Travel is offering clients a unique rewards program, also available to other travel agencies, that multiplies travelers’ incentives when they book its hotel and car partners along with Delta flights. Created in conjunction with Delta’s SkyMiles for Business because “some business relationships stand apart from the rest,” the program grants points from…

American Airlines: Raja ‘Not Leaving’

[UPDATE, May 28, 2024: American Airlines announced that chief commercial officer Vasu Raja will leave the company in June. Vice chair and chief strategy officer Stephen Johnson will lead the commercial organization while the company searches for Raja’s successor.] [CORRECTION: American Airlines promoted four personnel in the revenue management and loyalty department. The figure initially…

Travel Management Companies Rethink Spotnana Following Direct Travel Buy

Direct Travel’s acquisition by investors led by Steve Singh is a bold move that comes with risks. Spotnana, in particular, already faced sticking points on the economics of collaboration with travel management companies. One of the largest TMCs familiar with those issues has called the Direct Travel buy a game changer. “They have moved, from…

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