Category: Distribution
Richer Info, Tighter Integration, Acquisitions Propel Corporate Online Booking Technology
Delivering Covid-related info in the booking path is a challenge that may perpetuate outsized reliance on human support, but tech is the long-term answer. Booking…
Former American Airlines Strategist Envisions Shift In Corporate Travel Discounts And Agency Incentives
What if airline incentives paid to travel management companies don’t rebound? Former American Airlines head of global sales and distribution strategy Cory Garner thinks carriers…
Ticket Asset Management Represents Billions In Risk And Value
The pandemic forced BCD Travel to manage nearly half a billion dollars worth of unused, nonrefundable tickets during the year ending last month. During the…
The Pandemic Slowed Growth In Online Booking Adoption
The share of business travel bookings made online by travelers relative to phone or email with an agent fell for many entities in 2020. It…
Certify, Serko Affected As Amtrak Ends Travelfusion Deal
Amtrak turns 50 years old on May 1. Unless it patches up a relationship with content aggregator Travelfusion, it will be celebrating without connections to…
Airlines Expect Corporates To Pay For The Provision Of ‘NDC Content,’ But What And Where Is It?
Hailed as a solution for the challenges of fare unbundling, NDC has been in development for nine years. What does it have to show for…
Tech Firms Partner To Help Travelers Use Negotiated Hotel Rates When Booking Direct
Remember the good old days when corporate travel professionals would see 50 percent compliance to preferred booking channels for lodging as a big challenge? Nowadays,…
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