Distribution

Getting all the relevant, bookable inventory in front of business travelers is a never-ending challenge. Airlines, hotels and other suppliers constantly tinker with their products and pricing, and usually favor direct distribution over more costly third-party channels. That creates complexity in business travel technology.

Some examples of our coverage
• Commissions and other remuneration
• Industry rules of thumb and trade secrets from the US Airways v. Sabre and U.S. v. Sabre trials
• Such newer concepts as New Distribution Capability and personalization

Marriott Opts Out Of Cvent’s Instant Booking For Meetings

Some say instant booking for small meeting space and associated guest rooms is poised to replace the request for proposals process in many instances. Cvent a year ago announced a partnership with Amadeus to develop this, but according to sources, some big chain hotel companies are not on board. They’re pushing such capabilities on their…

U.K.-Based Snowfall Travel Agrees To Buy PSNGR1 Online Booking Tech

[CORRECTION, Aug. 4, 2022: This article was modified to eliminate details on a company formerly affiliated with Snowfall, which were based on outdated information.] England-based tech firm Snowfall Travel agreed to acquire corporate booking tool developer PSNGR1 and bring on some employees, Snowfall founder Stefan Cars confirmed Thursday.  A final deal and related announcement are…

TravelPerk Reveals Direct Connection With Hilton, Which Claims No Agreement

[CORRECTION, Aug. 15, 2022: “There is no direct integration in place between TravelPerk and Hilton,” according to a prepared Aug. 8 statement from TravelPerk. The company apologized “for any confusion or misunderstanding” and indicated that when TravelPerk chief commercial officer JC Taunay-Bucalo said during a July phone interview that the company had a direct connection…

Op Ed: Norm Rose On Attacking Corporate Travel Pain Points With Web3 And Smart Contracts

Travel technology consulting veteran Norm Rose urges a push for smart contracts to improve the efficacy of negotiated corporate travel agreements. Emerging as the next generation of the internet, Web3 has a broad definition. It includes virtual reality in the metaverse, blockchain, token-based economics and decentralization of technology. For the corporate travel industry, the focus…

As Hopper Spawns Flexibility And Price Protections, Corporate Booking Tech Is On The Way

Apparently Hopper is building a corporate online booking tool. Marketing materials suggest B2B clients can “offer an end-to-end OBT that leverages Hopper’s technology, supply and design.” Scores of job openings describe a new corporate travel team that would “make Hopper’s consumer booking experience available to corporate travelers with corporate controls” through an “elegant, user-centric” solution….

IATA: Of Every 200 Indirect Airline Bookings, Less Than One Uses NDC For Corporate Travel

Ten years after the International Air Transport Association introduced its New Distribution Capability standards for web-based protocols to sell airline products, corporate travel bookings using those protocols remain a drop in the bucket.  Including leisure bookings, NDC’s penetration of indirect distribution for IATA member airlines in the quarter ending in March was 10 percent, driven…

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