Posted in Distribution Policy Productivity

The Pandemic Slowed Growth In Online Booking Adoption

The share of business travel bookings made online by travelers relative to phone or email with an agent fell for many entities in 2020. It…

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Posted in Policy Sustainability

Op Ed: Clayton Nelson On A New President, New Rules And A Fresh Mandate For Sustainable Travel

The U.S. government’s reorientation to more sustainable thinking is a signal to businesses, according to Egencia head of strategy and business development Clayton Nelson. He…

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Posted in Policy Risk Suppliers

CWT Chief Executive Ekert Expects More ‘Big Brother’ Travel Management (Audio)

Liability risks will force some companies to use strict pre-trip approval and booking channel policies for the foreseeable future, according to CWT president and CEO…

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Posted in Distribution Policy Suppliers

Tech Firms Partner To Help Travelers Use Negotiated Hotel Rates When Booking Direct

Remember the good old days when corporate travel professionals would see 50 percent compliance to preferred booking channels for lodging as a big challenge? Nowadays,…

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Posted in Policy Risk

Travel Managers Consider Company Role In Employee Vaccinations

Covid-19 vaccinations are underway, and the light from the end of the tunnel is around the corner. Between here and there lies much work for…

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Posted in Negotiating Policy Suppliers

Corporate Travel Buyers On What They Need From TMCs, How They’re Working With Suppliers And Why Policies Changed (Video)

According to a pair of travel managers who recently completed RFPs for travel management company services, the traveler experience was a bigger priority than ever…

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Posted in Distribution Policy Risk Suppliers

Reporter’s Notebook: Indebted Airlines, Return To Travel Plans, Value Of TMCs And OBTs, Invisible Spend, Hotel Distribution, Digital Nomads

A “face-to-face” community continues to make do with virtual events for sharing insight. Among the freshest commentary, SAP Concur’s Travel Industry Summit on Thursday delivered…

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