Category: Policy
Reporter’s Notebook: Indebted Airlines, Return To Travel Plans, Value Of TMCs And OBTs, Invisible Spend, Hotel Distribution, Digital Nomads
A “face-to-face” community continues to make do with virtual events for sharing insight. Among the freshest commentary, SAP Concur’s Travel Industry Summit on Thursday delivered…
Cornerstone Enhances Travel Policy Management Tool To Deliver Covid Trip Info
“Know before you go” websites are one way for business travelers to get informed and avoid the cost of calling a travel advisor. It was…
Ditching Change Fees Has Big Implications For Corporate Travel Management
The elimination of change fees by Alaska, American, Delta and United is good news for business travelers and corporate travel programs. It also generates new…
Reporter’s Notebook: Communication Breakdowns, Policy Leakage, Virtual Pay, Government (In)action
With no one conducting in-person corporate events, the industry calendar is filled with webinars and other virtual programming. No one can listen to it all….
CWT Hotel Booking Chatbot Promised Higher Traveler Engagement Before Pandemic Paused Project
There’s so much information to convey about traveling during a pandemic that many companies shut off their online booking tools. They told employees to call…
The Future Of Travel Management Companies: Part Two, The Value Of Compliance
As the corporate travel profession faces its greatest crisis, there has been much talk about the value of travel management companies. Their role was evident…
As Companies Get Creative With Pre-Trip Communications, Discovery Moves Guidance To The Front End With Shep
Businesses shouldn’t send travelers out in today’s world without proper guidance. Ideally, communications feature in the planning and booking process. They could be part and…
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