Posted in Culture Methods Policy

Managers Use Many Methods For Business Traveler Engagement

Chicago — When $630 million accounting and consulting firm Baker Tilly about six years ago attempted a “soft” travel program rollout, it didn’t really work….

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Posted in Methods Policy Risk

Norwegian Government Agency Modifies Traveler Behavior Using Distaste For Doing Expense Reports Twice

Some business travelers find the process of creating and submitting expense reports so loathsome that they’ll do anything to avoid it. They’ll even follow policy!…

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Posted in Distribution Policy Suppliers

Kayak Starts Talking, A Little, About Kayak For Business

Kayak For Business is real, but what is it?  After declining to comment for an article published on this site last December about efforts to…

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Posted in Methods Policy Reporting

Survey, GBTA Discussions On Policy Compliance Point To Growth For Capture Tools

Chicago – The August Global Business Travel Association convention continued the corporate travel profession’s study of where policy compliance is weak and how to fix…

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Posted in Methods Policy Suppliers

TravelPerk’s Insurance Plan Reimagines Refundability

What business traveler doesn’t want the freedom to plan trips even when the business isn’t certain? To choose the cheapest options regardless of restrictions? To…

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Posted in Methods Policy Productivity

SAP Concur Shows A Bot That Would Answer Employee Questions

SAP Concur last month demonstrated a chatbot that would answer client employees’ frequently asked questions about travel and expense policies. As long as it works,…

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Posted in Policy Reporting Risk

Why Use AI For Audits? ‘The Mind Gets Trained To Have A Positive Bias’

The number of fraud examiners using artificial intelligence and machine learning to detect and deter fraud is expected to triple in the next two years….

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