Without a travel policy, an organization doesn’t have much of a managed travel program. And when there is a formal policy, many travelers don’t follow it — if they are even aware of it. There are several reasons why an organization may not enforce its own rules, but Executive Travel chairman and CEO Steve Glenn thinks efforts to… Read More »
A few months into piloting virtual payment, the quarter-of-a-billion-dollar State of California T&E program already has realized benefits. Tied to policy mandates and program consolidation, the alternative payment mechanism made life easier and more productive for travelers and administrative staff. It took a while to get to this point, still a work in progress. California first explored virtual… Read More »
No one spends more on travel for work than the U.S. military. Its mission to modernize how it goes about that has taken a new turn now that the U.S. Department of Defense is looking for its next partners. Defense expects by the end of September to select vendors for travel booking, expense management and travel management company support.… Read More »
[CORRECTION, May 4, 2018: An earlier version of this article incorrectly described Traxo’s email filtering solution. It doesn’t scan traveler inboxes. Instead, it enables clients to flag travel confirmation emails when they hit company servers and forward them to Traxo for processing.] Leakage is the bane of a travel manager’s existence. When travelers don’t book through designated channels,… Read More »
New York — From the “you probably can’t do this because you’re not Google” department, Google has built a proprietary hotel booking application. It highlights both negotiated and market rates as part of Google’s unique travel spending program. It’s backed with centralized payment that means travelers don’t have to fiddle with card numbers when booking. And Google is looking… Read More »
Used mostly for policy and preferred supplier modeling or to sense travelers’ wants and needs when they make bookings, predictive tech in travel management holds a lot more promise. Potential use cases for predictive analytics range from the practical to the big picture. Wouldn’t it be good to know if an employee is burned out and about to… Read More »
During decent economic conditions, traveler satisfaction is big in travel management circles. Everyone wants happy, healthy and productive employees, and many see that translating to improved corporate performance. Tripbam founder and CEO Steve Reynolds takes a contrarian view. He argues that it’s impossible to measure the return from giving travelers what they want. And once they start getting… Read More »