Policies are a hallmark of managed travel programs. They can address booking channels, supplier selection, allowable purchases, risk management processes and many other areas. Some are guidelines that encourage travelers. Others are requirements that employees must follow.
Travel management is always all about data, but what does it say? Benchmarks can provide many answers, putting a program’s effectiveness into context, but obtaining good ones and using them effectively may be harder than it seems. The Company Dime asked more than a dozen travel managers and industry consultants to discuss the best practices….
Having seen up close the dangers of algorithmic bias in artificial intelligence, CWT’s Matthew Newton has some suggestions for risk mitigation. Artificial intelligence is being deployed at scale in business travel management, with algorithms changing the game for service consistency, efficiency and cost-effectiveness. But this watershed moment threatens to unleash a monster. Algorithmic bias in…
Regardless of the allure, direct bookings with suppliers are out of bounds for most employee groups at two companies represented on a March 6 webinar hosted by Cerebri AI. Both firms mandate that bookings go through their designated travel management companies via counselors or the SAP Concur Travel booking tool. According to their travel managers,…
Reaction: Responding to Scott Gillespie’s Op Ed on how today’s corporate travel market demands “long-sighted travel policies” prioritizing value and sustainability over traditional cost-cutting, readers generally agreed with the need for change. Microsoft’s Eric Bailey echoed the goal of reducing emissions and minimizing low-value trips but suggested different methods. He recommended carbon taxes and budget…
Scott Gillespie of tClara continues his tradition of challenging industry norms with an iteration of his recent thinking on corporate travel value, policies and sustainability. What do you think? Comment below. Four years have passed since the Covid-19 tremors began earthquaking the travel industry, forcing The Great Zoom Experiment onto the workplace. Meanwhile, corporate concerns…
[UPDATE, Jan. 11, 2024: Hertz Global Holdings will sell about 20,000 electric vehicles from its U.S. fleet, representing about one-third of its worldwide EV inventory. The disposition will affect multiple makes and models. Hertz will reinvest a portion of the funds from the sales into buying internal combustion engine vehicles “to meet customer demand.” The…
On the boards of a set of 14 business travel suppliers tracked by The Company Dime, female representation doubled between 2012 and 2023 to 30 percent. One of them has a woman serving as chair, the same number in that role among the group as in 2017 and 2012. The number of female CEOs in…
End of content
End of content
