The legal and ethical obligation of companies to ensure the safety and well-being of their employees when traveling for business.
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Did you ever check in to a room only to find someone was already there? That this is a “common” problem was one of several sobering observations by lodging security experts who spoke with The Company Dime on Monday. In addition, they said, safety and security resources are still stretched, third-party audits and certifications are suspect…
Why do travel management professionals care whether travelers book hotel stays at the same time as flights? There are pragmatic and financial reasons, and several methods to close the loop. Hotel attachment occurs when a lodging booking happens with an air booking, either through an agent or a designated booking tool. The higher the ratio,…
A fresh approach to hotel safety and security is taking shape across the pond. Seeking input from around the industry, the Accommodation Conformity working group of the relatively new, U.K.-based Travel Risk Academy envisions a framework backed by technology initially designed for managing serviced apartments. The plan is to publish criteria for industry review by…
Certifications under consideration by a major standards body could usher in a new level of risk management rigor for participating corporate travel departments and suppliers. This would come in the form of auditable travel risk management standards for corporates and relevant providers — offshoots of the ISO 31030 travel risk management best practices document —…
United Airlines offers data feeds on behalf of corporate clients to several travel risk management providers. This is helpful for capturing info on direct bookings and changes made with the airline. However, some travel risk management providers, including Everbridge, “refuse to work with us,” according to United Airlines senior manager for digital sales Mike Fitzgerald….
Regardless of the allure, direct bookings with suppliers are out of bounds for most employee groups at two companies represented on a March 6 webinar hosted by Cerebri AI. Both firms mandate that bookings go through their designated travel management companies via counselors or the SAP Concur Travel booking tool. According to their travel managers,…
As some airlines build programs to offer trip data to corporate clients on re-accommodated travelers after flight disruptions, travel management company leaders want the market to know they have a lot to offer here. Christopherson Business Travel has not seen a change in its disruption management role. “The main change is that the frequency and…
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