Risk

Scroll down to review The Company Dime‘s travel risk management coverage, a practical and informative journey through explainers, trends, news and opinions.

  • Delve into strategies and practices for risk mitigation. Gain valuable insights into how organizations can respond effectively to emergencies and safeguard travelers. Discover strategies for ensuring safety and security, and supporting mental health.
  • Explore the role of technology in enhancing travel risk management. Topics encompass AI-driven solutions, cybersecurity, real-time tracking and mobile apps designed to keep travelers informed and safe. 
  • Stay updated on the latest regulations and compliance requirements affecting corporate travel. Explore methods for safeguarding sensitive traveler information and adhering to data protection laws like GDPR. 
  • Consider global mobility, travel bureaucracy and the influence of geopolitical factors.
  • Scrutinize the responsibility of organizations to provide duty of care for traveling employees. Learn about collaborations within the corporate travel ecosystem to bolster risk management services or stop human trafficking.
  • Catch up to the latest guidance and developments on expense management and payment fraud.

Whether you’re a seasoned corporate or risk travel professional, or just starting out, The Company Dime provides the depth and breadth of information you need to navigate the challenges of business travel risk management.

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You get what you pay for, and most travel industry business news is free. We sell insight. Our mission is quality journalism for those interested in business travel services, expense management practices and travel industry change. Our features, exclusives and analysis equip business travel professionals with vital info for top performance.

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American Express Global Business Travel acknowledged deepfake attacks.
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American Express Global Business Travel Discloses Deepfake Attacks

American Express Global Business Travel this week told investors that fraudsters had targeted it using deepfake impersonation technology. Impersonators have targeted travel agents and others in the corporate world to access payment, travel and personal information for years. Using AI for it is what’s relatively new. GBT CTO David Thompson called such attacks the “same…

hotel safety and security
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New Player Emerges In Hotel Safety, Security Validation Push

A fresh approach to hotel safety and security is taking shape across the pond. Seeking input from around the industry, the Accommodation Conformity working group of the relatively new, U.K.-based Travel Risk Academy envisions a framework backed by technology initially designed for managing serviced apartments. The plan is to publish criteria for industry review by…

Experts pursue more robust travel risk management standards

Auditable Travel Risk Management Specs Could Lead Practitioners Out Of ‘No Man’s Land’

Certifications under consideration by a major standards body could usher in a new level of risk management rigor for participating corporate travel departments and suppliers. This would come in the form of auditable travel risk management standards for corporates and relevant providers — offshoots of the ISO 31030 travel risk management best practices document —…

United Airlines senior manager for digital sales Mike Fitzgerald
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United: Everbridge Won’t Take Our Feed

United Airlines offers data feeds on behalf of corporate clients to several travel risk management providers. This is helpful for capturing info on direct bookings and changes made with the airline. However, some travel risk management providers, including Everbridge, “refuse to work with us,” according to United Airlines senior manager for digital sales Mike Fitzgerald….

Travel risk management consolidation
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Travel Risk Management Mergers Raise Concerns About Systems Integration

A couple of the more prominent entities serving the travel risk management market keep making acquisitions. In their attempt to be all things to everyone, GardaWorld and Everbridge are growing too much and too fast, complicating matters for customers, according to some experts. Internova Travel Group chief risk and security officer John Rose isn’t one…

CWT chief architect Matthew Newton examines algorithmic bias
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Op Ed: Matthew Newton On Removing Algorithmic Bias In Pursuit Of Equitable Travel

Having seen up close the dangers of algorithmic bias in artificial intelligence, CWT’s Matthew Newton has some suggestions for risk mitigation. Artificial intelligence is being deployed at scale in business travel management, with algorithms changing the game for service consistency, efficiency and cost-effectiveness. But this watershed moment threatens to unleash a monster. Algorithmic bias in…

data privacy
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Amex GBT Describes Cybersecurity Practices, Takes On Binding Corporate Rules For Data Transfers

[UPDATE, May 14, 2024: CTM achieved its DPF certification shortly after this publciation. Here we published new information on data protection frameworks including Standard Contractual Clauses.”] American Express Global Business Travel’s executives get quarterly updates on cyber risks monitored by the company, according to a new section in its annual report, filed Wednesday. The company…

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