Author: Jay Campbell

Before starting The Company Dime with David Jonas in 2014, journalist Jay Campbell a decade earlier created travel business newsletter The Beat. In 2006, Jay co-founded Travel Procurement magazine and in 2010 helped integrate them with Business Travel News. He served as BTN's editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University. He would be happy to connect on LinkedIn.

Serko Hopes For Springboard From Visa Win, Tweaks Revenue Model

Corporate booking and expense tech provider Serko on Tuesday announced that Visa implemented its online booking tool for employees in the Americas and Asia/Pacific. Supported by Visa’s travel management company, CWT, the deal is significant for the New Zealand-based corporate travel tech firm, which has been seeking a U.S. foothold for a few years. Visa…

Coupa And Its Community Want To Defend Your Spend

[CLARIFICATIONS, May 18: Adding details for this article, a spokesperson indicated that Coupa already “prescribes” travel sourcing opportunities. What’s yet to come is the automatic creation of sourcing events: “Today, our Travel Insights will recommend sourcing opportunities with a supplier. What the team is envisioning for the future is where silos are removed between the…

Startups Advance Intelligent Booking Attachment

Online booking and agent desktop tech provider Atriis Technologies said Wednesday that it acquired ReTravel.io, a tech and marketing platform designed to help attach items from the long tail of business travel services to booked trips. Execs see the solution as helping with corporate travel policy compliance, duty of care, spend management and overall trip…

New Flight Centre Member Group Addresses Travel Agency Pain Points With Platform Play

The rationale behind a travel agency consortium in Australia announced Thursday by Flight Centre Travel Group mirrors the major dynamics impacting travel agencies and supports the company’s diversification. Group members serving both business and leisure travelers would use Flight Centre as a platform. Broadly speaking, the “invitation-only” Link Travel Group follows on the widespread desire…

Researchers: Take Breaks To Maximize Effectiveness Of International Business Travel 

Corporate policies and training programs should facilitate and encourage post-trip recovery to mitigate the ill effects of international business travel, according to new research. That could mean allowing extra time to deal with jet lag or personal tasks, encouraging relaxation during trips, establishing minimum rest periods between long-haul excursions or suggesting moratoria on work communications….

T2RL: Corporate Travel’s Fragility May Trump Impact Of Any AA Court Win Over Sabre

American Airlines and Sabre are back in the U.S. District Court for the Southern District of New York. Testimony was scheduled to begin Monday in an antitrust trial that originally went AA’s way, but returned for a redo after an appellate court ruling about mistakes made with jury instructions.  An AA win could mean more…

Explainer: Corporate Travel Data

With expense reimbursement getting faster and some improvements in payment data, it’s worth considering how traditional sources of corporate travel data have changed. They have, said experts, but not enough to revamp best practices.  Well-managed programs make use of booking, payment and expense sources for tracking compliance to corporate policies, finding fraud, enhancing supplier negotiations…

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