Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them into Northstar Travel Media's BTN Group. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.

Author Archives: Jay Campbell

Are You ‘Managing Records In A Travel Management System’? There’s A Patent On That

Amadeus has applied for more U.S. patents since 2012 than it did during the prior decade, far outnumbering others in travel technology. It received grants on more than 100 patents during the past five years, according to a company spokesperson. “Our innovation is intertwined with our intellectual property,” according to the spokesperson. “Establishing a strong intellectual property rights… Read More »

Travel Manager Mobile Apps Find A Niche

As travel management companies race to improve traveler services via mobile apps, one concept that hasn’t exactly taken off is a travel manager interface. Still, a couple of TMCs are offering one. Christopherson Business Travel’s mobile app is entirely for program managers. It leaves the mobile traveler touchpoint to partner apps including Concur’s main app and TripIt. Egencia… Read More »

IAG Removes Surcharge For Expedia, Egencia

British Airways and Iberia agreed to remove their global distribution system surcharge for users of Expedia and clients of its Egencia corporate travel arm, according to an Egencia spokesperson. “As part of a wider Expedia/Egencia agreement reached by Expedia Inc. and IAG (BA and Iberia), travelers booking from EMEA and Asia Pacific have been surcharge-free since November 1,… Read More »

New Apps Aim To Make Travel Managers Heroes And Whizzes Of … Parking

When travel managers think about the highest-cost items in the T&E budget, parking tends not to rise to the top. Nevertheless, when air, car and hotel are buttoned-up, it’s always nice to find savings opportunities with items down the “long tail,” like dining, gasoline or telecom. A couple Chicago-based tech firms this year created business programs intended to bring the… Read More »

Shutdown Of Google QPX ‘Express’ Faring Solution Shouldn’t Disrupt Corporate Travel Tech

Google revealed plans to shut down on April 10, 2018 the API for a light version of its shopping and faring service. Acquired by Google half-a-dozen years ago, ITA Software’s advanced pricing and shopping capabilities had become a go-to alternative to similar global distribution system functionality. Its standard QPX product is used by a number of travel providers including… Read More »

Travelport Expects ‘Large Majority’ Of Its BA/Iberia Bookings To Use ‘Private Channel’

Travelport expects most bookings on British Airways and Ibera to be subject to the carriers’ new private channel option. That implies lower GDS incentive income for travel management companies. Travelport president and CEO Gordon Wilson on Thursday morning told investors that while negotiations were ongoing, “We think a large majority of our business with International Airlines Group is going to… Read More »

Traxo Unveils Enterprise Server-Level Email Parsing To Capture Off-Channel Bookings

Travel purchasing outside of approved channels isn’t new and it may not even be a growing problem, but it’s still a problem. Traxo has been working to solve the challenge for several years. Adding to a few approaches already in the market, the company’s new Filter solution seems likely to fit the bill for many clients. Filter is more… Read More »

Rewards For Policy Compliance Are A Bad Idea, Says Rewards Program Provider

Nearly one in four corporate travel managers polled in August and September said their companies offered incentives or rewards for in-policy bookings. Perhaps it’s counterintuitive, but the head of a leading corporate travel rewards system called that “ridiculous.” “That’s way too high,” said Rocketrip founder and CEO Dan Ruch during a Thursday evening panel discussion about corporate travel policy hosted by… Read More »

Lufthansa Group: Closers Get Champagne (By 2020)

Announcing financial results today for the first nine months of this year, Lufthansa Group executives offered an update on the company’s distribution and digitization strategies. In short, it will be some time before the split from traditional distribution practices bears fruit. As it moves to a Datalex-provided platform, Lufthansa Group carrier Swiss is expected next year to begin providing more… Read More »

Uber For Business Changing Pricing, Again

Uber for Business is still trying to figure out how much to charge corporate clients. After appearing to settle on a 10 percent charge for its “premium” service, which corporate buyers told The Company Dime they didn’t really value, Fortune last month reported that the company added the fee for non-premium business users, too. This followed an August Uber… Read More »