Suppliers

Click the links for content mentioning or focused on particular corporate travel suppliers, and scroll down for our most recent coverage of suppliers.

Squeezed By Some Airlines, Flight Centre Tweaks Tech To Support Others

How much more can a travel management company make when corporate customers use its proprietary booking technology? Flight Centre Travel Group’s head of corporate travel wouldn’t specifically say, but his answer during a Tuesday evening conference call with equities analysts was instructive. With its own tools, the TMC has to cover maintenance and development costs….

Lawsuit Alleges Anticompetitive Acts By Business Hotels Using STR Data

Several big lodging chains and a data intermediary face allegations of unreasonable restraint of trade regarding hotel rates, in violation of antitrust regulations. A set of seven plaintiffs, seeking class-action status for untold numbers of others, accused CoStar, which owns Smith Travel Research, along with Accor, Hilton, Hyatt, InterContinental Hotels, Loews Hotels and Marriott, of…

Travel Management Company Consolidation Looms

In a Jan. 29 Business Travel News column, SAP Concur Travel president Charlie Sultan  predicted that distribution changes would “disrupt” travel management company revenue streams and combine with tech investment pressures to prompt “further TMC consolidation.” He didn’t cover Concur’s role. Parent SAP considered buying CWT but decided against it last week, according to sources…

Automation Central To CTM Plan For Doubled Profits In Five Years

Execs from travel management company Corporate Travel Management on Tuesday outlined a five-year goal of doubling profits thanks to productivity gains and 10 percent annual organic revenue growth. The guidance doesn’t account for any acquisitions — a “significant opportunity” for which CTM is “well-positioned” as industry consolidation is “really likely,” according to managing director Jamie…

Southwest Claims Domestic Corporate Share Gain Based On ARC Data

Southwest Airlines finished last year with roughly 12 percent of U.S. domestic managed corporate travel bookings, based on its analysis of ARC data, up from zero four years earlier. The jump resulted from a combination of market and Southwest-specific developments. Measured by passengers, the dataset encompassed global distribution system bookings through a few dozen of…

What Matters When Choosing A Corporate Travel Consultant

Consulting services for corporate travel program management are popping up everywhere. Even suppliers like Delta Air Lines and Mastercard are ready to help. Incumbents include special divisions of travel management companies, individuals, boutique firms and some of the world’s largest consultancies. How does an organization choose? Primarily, it’s about how well the consultant’s subject matter…

Op Ed: Jeff Klee On Not-So-Unintended Consequences Of Traditional TMC Pricing

The always vocal Jeff Klee, CEO of AmTrav, revisits the thorny issue of travel management company pricing. Even travel buyers who feel it needs to change and would like to address longstanding issues of trust aren’t sold on the potential solutions. A friend of mine had a “WTF” moment the other day and called to…

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