Category Archives: Suppliers

Consultant Exposes Markups By Certifying TMCs That Don’t Hide Them

A new Australia-based enterprise wants to help travel management companies prove they don’t mislead clients. Consultant Tony O’Connor and data company Airline Metrics in October created a joint venture to tackle the not-illegal, sometimes-documented, “under-discussed” practice of hidden travel agency markups. Called Airocheck, the entity’s first client is TMC Corporate Travel Management. Many say there’s nothing wrong with marking up… Read More »

Questioning The Advance Purchase Airfare Axiom

Is it still a bad idea to wait until the last few days before a flight to buy a ticket? Yes. However, extra capacity and low-fare competition is causing some counterintuitive pricing. Walk-up fares, for example, are not always the most expensive. For the most part, travel management pros continue to advocate advance purchasing. It’s a common component of… Read More »

Consultancies Advocate Rightsized TMC Sourcing

Festive Road is a travel consultancy for the social media age. It’s got excellent communicators. Heck, it has The Company Dime as a partner (see disclosure, below). When it comes to TMC sourcing, the U.K.-based firm’s announcement this week of a simpler approach met with a ho lot of hum from competitors on both sides of the Atlantic.… Read More »

Are You ‘Managing Records In A Travel Management System’? There’s A Patent On That

Amadeus has applied for more U.S. patents since 2012 than it did during the prior decade, far outnumbering others in travel technology. It received grants on more than 100 patents during the past five years, according to a company spokesperson. “Our innovation is intertwined with our intellectual property,” according to the spokesperson. “Establishing a strong intellectual property rights… Read More »

Squabbling Some, Online Booking Tool Providers Address Negative Perception

New York – More than 20 years since their invention, corporate online booking tools don’t generate much respect. Executives with three of them last month channeled the notion during a panel discussion that mixed updates on development priorities with good-natured ribbing. Representatives of market leader Concur, reinvented Deem and North America newbie Amadeus Cytric touched on familiar issues like system reliability, the… Read More »

GDS Private Channel Concerns, Challenges U.S. Travel Management Companies

[UPDATE, Nov. 21, 2017: A Delta Air Lines official confirmed that its seat availability is is “identical across carriers, to the last available seat” with JV allies Aeromexico, Air France, Alitalia and KLM, and with partners China Eastern, Gol and Jet Airways. Meanwhile, American Airlines’ “seamless codeshare availability” with Iberia and British Airways covers all points of sale… Read More »

New Apps Aim To Make Travel Managers Heroes And Whizzes Of … Parking

When travel managers think about the highest-cost items in the T&E budget, parking tends not to rise to the top. Nevertheless, when air, car and hotel are buttoned-up, it’s always nice to find savings opportunities with items down the “long tail,” like dining, gasoline or telecom. A couple Chicago-based tech firms this year created business programs intended to bring the… Read More »

GDSs Power Up In Hotel Arms Race

GDS operators continue to beef up hotel content and make it easier for travel agents to get at. Among recent moves, Travelport began negotiating its own hotel rates and offered a new agent point-of-sale tool. Sabre is planning a new multi-source hotel content solution for 2018. The goal for these distributors and Amadeus is to bring in as much… Read More »

GBTA May Add Airbnb To Hotel Sourcing Tool

GBTA will consider “all forms of accommodations” for a forthcoming update to its hotel request for proposals template. Aiming to complete the update in time for 2019 rate negotiations, GBTA will establish a volunteer task force to determine which new elements to incorporate, according to an association official. Bringing home-sharing into the annual hotel RFP process would be… Read More »

Sabre Accepts IAG Private Channel; Air France-KLM Announces Surcharge

Sabre reached a deal with International Airlines Group to give agency users a “path to unique content if they enter a Private Channel agreement” with IAG airlines. That presumably would waive the carriers’ surcharge on bookings through global distribution systems. A Sabre spokesperson informed reporters of the development Friday morning. That was hours after Air France-KLM announced a distribution… Read More »