Posted in Productivity Risk Suppliers

Op Ed: Mark McSpadden On Creating Confidence Amid An Uncertain Future

Mark McSpadden is vice president of global product strategy and digital experience for American Express Global Business Travel. He’s also a road warrior ruminating on…

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Posted in Suppliers

Sources: Frosch Buys CorpTrav In A Sign Of The Times

No surprise here: Travel management companies are consolidating. The No. 14 company on Travel Weekly’s 2020 list of top leisure and corporate agencies, Houston-based Frosch…

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Posted in Suppliers

United Airlines Reorganizes, Trims Sales Team

United Airlines is reducing the size of its salesforce and restructuring it. According to an internal memo from SVP of worldwide sales Jake Cefolia, the…

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Posted in Productivity Reporting Risk Suppliers

American Express Global Business Travel Builds A Public ‘Know Before You Go’ Site

One of the biggest challenges for travel program managers right now is helping business travelers understand what to expect on the road. The information is…

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Posted in Careers Suppliers

Corporate Travel, Science And Faith: GBTA CEO Scott Solombrino And President Bhart Sarin In Their Own Words

Before he got benched, GBTA CEO Scott Solombrino spent a lot of time recording videoconference conversations about the ongoing health and economic crises. He spoke…

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Posted in Careers Suppliers

Op Ed: Tony O’Connor On The Window Of Opportunity To Reset Industry Associations

Most in-person events organized by industry membership associations are on hold. Even if conditions improve to allow them to resume, consultant Tony O’Connor doesn’t think…

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Posted in Distribution Policy Suppliers

The Future Of Travel Management Companies: Part Two, The Value Of Compliance

As the corporate travel profession faces its greatest crisis, there has been much talk about the value of travel management companies. Their role was evident…

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