Corporate booking and expense tech provider Serko on Tuesday announced that Visa implemented its online booking tool for employees in the Americas and Asia/Pacific. Supported by Visa’s travel management company, CWT, the deal is significant for the New Zealand-based corporate travel tech firm, which has been seeking a U.S. foothold for a few years. Visa…
The hospitality industry’s labor issues make it hard to provide the services many corporate travelers expect. According to hotel company execs, service levels are recovering but at different paces depending on location. Travel buyers understand the staffing dilemmas facing many properties and try to ensure travelers know what they’ll encounter. Beyond the immediate term, some…
With business travel recovery accelerating faster than most projected a few months ago, American Express Global Business Travel expects to ratchet up revenue generation and earnings. In what is likely its last quarterly earnings report before becoming a public company, GBT on Tuesday pointed to solid trends among large clients and for international travel. “Smaller…
[CLARIFICATIONS, May 18: Adding details for this article, a spokesperson indicated that Coupa already “prescribes” travel sourcing opportunities. What’s yet to come is the automatic creation of sourcing events: “Today, our Travel Insights will recommend sourcing opportunities with a supplier. What the team is envisioning for the future is where silos are removed between the…
The disparity in what the largest travel management companies pay men and women really doesn’t amount to much, according to the firms. Data reported to the government of the United Kingdom tells a different story, at least for their employees there. American Express Global Business Travel said its U.K. gender pay report painted a misleading…
Online booking and agent desktop tech provider Atriis Technologies said Wednesday that it acquired ReTravel.io, a tech and marketing platform designed to help attach items from the long tail of business travel services to booked trips. Execs see the solution as helping with corporate travel policy compliance, duty of care, spend management and overall trip…
Business travel is back but management infrastructure is not, creating a stressed-out industry. For now, corporate travel professionals are doing whatever they can that’s within their control. That includes managing expectations among the traveling population and with senior execs, retraining employees on policies and procedures, updating profiles and preaching patience. A little finger-pointing is going…
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