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United Airlines is testing continuous pricing on some U.S. routes. The concept frees airlines from the traditional alphabet-based fare class structure and permits more flexibility with smaller jumps between price points. Distributing such fares through all channels is a challenge, and United is pressing ahead on direct booking for corporate accounts. It’s planning a new…
American Express Global Business Travel raised expectations for full-year 2022 revenue thanks to strong business travel recovery during the quarter ending in June. For the balance of the year, though, the company anticipates “steady but modest” recovery due to potential economic headwinds and ongoing travel supply and servicing constraints. Reporting second-quarter earnings performance Thursday morning,…
Some say instant booking for small meeting space and associated guest rooms is poised to replace the request for proposals process in many instances. Cvent a year ago announced a partnership with Amadeus to develop this, but according to sources, some big chain hotel companies are not on board. They’re pushing such capabilities on their…
[CORRECTION, Aug. 4, 2022: This article was modified to eliminate details on a company formerly affiliated with Snowfall, which were based on outdated information.] England-based tech firm Snowfall Travel agreed to acquire corporate booking tool developer PSNGR1 and bring on some employees, Snowfall founder Stefan Cars confirmed Thursday. A final deal and related announcement are…
A TravelPerk executive said the company had a direct connection with Hilton, but the hospitality firm said there was no agreement on that. Different from direct booking via, say, an airline’s or hotel’s website, a direct connection is a pipe between a supplier and a travel agency or corporate account. It may be facilitated by…
Airfares are up, planes are full and some major U.S. carriers are reporting record revenues. At the same time, staffing shortages are wrecking customer service, dark economic clouds loom and some worry the recovery in corporate demand is decelerating. According to ARC, U.S. air bookings made by travel agencies that mainly serve commercial clients have…
Serko’s Tony D’Astolfo is always ready to serve his two cents with a smile. There’s been a lot of talk about the Great Resignation. And while we could debate why it’s happening, something not up for debate is how hard the travel industry has been hit by it. Hospitality executives lament the difficulty of replacing…
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