Researchers again found virtual communication offers “limited” capacity to replace face-to-face meetings. But with support for predicted reductions of between 20 percent and 30 percent in business travel volume due to trends accelerated by the pandemic, they argued that understanding how businesspeople choose between travel and virtual “has become urgent.” Researchers at the University of…
Airline industry folks including a top consultant and tech provider saw American Airlines’ distribution strategy revealed Monday as progress. Corporate travel management company leaders? Not as much. “This AA announcement appears to remove current content, in the name of NDC, while also limiting other content, which brings confusion to the booking process,” according to a…
American Express Global Business Travel in September added Evan Konwiser to its C-suite, responsible for strategy and marketing. Konwiser on Monday brought his thought-provoking self to The Company Dime‘s new platform for audio events, LinkedIn, with commentary on a variety of topics. Some fresh food for thought came from audience members who asked about how…
The Company Dime on Monday hosted its first LinkedIn audio event, welcoming industry contacts to discuss whatever they’d like. Though much of it rehashed industry debates, some of the conversation was pointed and challenging. In a LinkedIn audio event, hosts can welcome participants to a virtual stage, bringing up the attendee’s avatar and opening their…
Thanks for your interest in our new audio series in which we interview the industry veterans at GoldSpring Consulting about developments in travel management. In this second installment, recorded March 18, 2019, GoldSpring partner Will Tate talks to The Company Dime’s Jay Campbell about Southwest Airlines’ upcoming requirements for using credit cards online, supplier promotions…
Welcome to a new audio feature as The Company Dime interviews the industry veterans at GoldSpring Consulting about developments in travel management. In this first installment, recorded Feb. 7, 2019, GoldSpring partner Neil Hammond talks to Jay Campbell about industry activity in which providers seek more ownership of the user experience.
Jay Campbell last week spoke for about nine minutes with consultant Paul Moxness, one of the world’s leading experts on risk management in lodging. Formerly Radisson’s VP for corporate safety and security, Moxness argued for greater transparency on risks in lodging. “Security is cheap,” he said. “It’s the incidents that are expensive.” Rather than spending…
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