Category Archives: Reporting

PredictX Demos Chat, Voice Interface To Expedite Travel Managers’ Tactical Tasks

By | August 12, 2018

PredictX is demonstrating a chat and voice assistant designed to save corporate managers time seeking answers and sending messages about booked travel. The data analytics firm is talking to potential first adopters for the system, which can use voice or text apps like Facebook Messenger, SMS or Slack. In a briefing, executives showed examples of queries a travel… Read More »

New Tripbam Benchmarking And Auditing Services Take Aim At Hotel Revenue Management Trickery

By | July 25, 2018

Tripbam announced benchmarking and hotel performance assessment tools enabling clients to determine if they’re getting appropriate discounts, why negotiated rates aren’t being used and where they can improve their programs. The initiative aims to address problems that give travel buyers fits and have attracted other solutions, as well. In the works for well over a year, the program’s initial focus… Read More »

Prime Numbers Is Among Those Teaching Alexa About Travel Programs

By | June 21, 2018

Prime Numbers Technology is about to add to the small list of skills performed by Amazon Alexa for travel managers. The tech company’s clients soon will be asking the device about their programs and industry benchmarks. It’s not the only industry data firm building voice-activated travel management question-and-answer exchanges. Travel Incorporated is one travel management company also putting… Read More »

Conichi Trades ‘Sexy’ Stuff For Fundamentals

By | June 12, 2018

As interesting as the next new thing can be, sometimes it’s the boring old stuff that needs attention. Core processes, data capture, spend management. Yawn. When Germany-based Conichi hit the market four years ago, its mobile app leveraged beacons and personalization, and facilitated digital hotel room door opening. The company’s focus is different now. Conichi still provides some of those… Read More »

First Pilot For United-Traxo Direct Booking Integration Is Underway

By | May 15, 2018

ZS Associates is running a pilot that sanctions for certain employees booking on the United Airlines website. Supported by integration between Traxo and the carrier, the direct option delivers a better booking experience and improved customer service, according to ZS Associates travel leaders. One of them is Glenn Hollister, principal at the firm and head of its travel… Read More »

Predictive Analytics: Not Just For The Point Of Sale

By | April 24, 2018

Used mostly for policy and preferred supplier modeling or to sense travelers’ wants and needs when they make bookings, predictive tech in travel management holds a lot more promise. Potential use cases for predictive analytics range from the practical to the big picture. Wouldn’t it be good to know if an employee is burned out and about to… Read More »

Radisson To End Concur E-Receipts

By | April 23, 2018

Concurs users who stay at Radisson Hotel Group properties are losing e-receipt functionality. Radisson locations that switched to the company’s new property management system no longer provide the digital receipts showing line-item detail of hotel expenses, according to a Concur user guide. “Most properties in the U.S. have been upgraded and properties around the world are in the… Read More »