Posted in Methods Reporting Service Suppliers

Direct Travel Partners For Flight Disruption Compensation As Passenger Protections Spread To Canada

Some firms provide hotel rate assurance by rebooking rooms at lower prices. Others help travelers seek compensation for cancelled or heavily delayed flights. Los Angeles-based…

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Posted in Productivity Reporting Suppliers

Mark Hollyhead On Capturing More Customer Value In Business Travel

Creating a successful corporate travel platform in today’s fast-changing market means serving several masters. Egencia COO Mark Hollyhead describes the need to unlock value for…

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Posted in Methods Reporting

Tom Tulloch On APIs: What They Are And What They Mean For Travel Management

Application programming interfaces are not brand new tech. They’ve been part of travel industry parlance for several years. But many don’t understand exactly what they…

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Posted in Negotiating Reporting Suppliers

As Airline Incentives To Agencies Continue To Rise, A Startup Aims To Help Both Sides Manage It All

Supplier revenue is important to travel agencies. Marketshare and incremental volume are important to airlines. A startup wants to provide both sides a platform for…

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Posted in Reporting Suppliers

Certify, Chrome River Converge For Concur Clash

SAP Concur’s rivals are getting bigger. Certify and Chrome River on Tuesday announced a merger resulting in Certify parent K1 Investment Management owning a majority…

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Posted in Negotiating Productivity Reporting

Microsoft, Tripism Pioneer Account-Specific Supplier Offers

Building on work with launch client Microsoft, Tripism’s employee feedback-based, intranet-enhancing engagement platform now features dynamic offers from preferred suppliers. The functionality comes at no cost…

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Posted in Distribution Reporting Suppliers

IHG Fires Up Initial B2B Sales Components Of New Tech Platform

A year ago this week, IHG announced a new operating structure. One part is an “integrated commercial and technology” organization that combines tech development for sales…

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