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One Step In A Long ‘Journey,’ TripActions Wins Multinational B2B Info Specialist Informa

After seven years with Egencia, $2.3 billion U.K.-based multinational events and research company Informa is targeting February to implement TripActions for workers in 28 countries. After the well-capitalized new entrant caught the eye of Informa’s travel manager of nearly 10 years, Melissa Willock, it bested four competitors in a roughly four-month bake-off involving six divisions…

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GM Rolls Out SAP Concur Globally, Considers Pre-Trip Approval

Automaker General Motors is shooting for a “world-class travel and expense operation” after this year bringing SAP Concur’s Travel to 19 countries and Expense to 29.  While the travel management program is decades old, the $123 billion company had not quite established its travel and reimbursement processes across all markets with employees. With that and…

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Travel Manager Leads Cross-Department Project To Look After Remote Workers

If you asked EPAM Systems director of global travel, expense and credit card Donna Rufo last November what kept her up at night, she would have said employees working outside their home countries without the company’s knowledge. These scenarios raise insurance, tax and immigration concerns, potentially leaving workers unsupported and employers exposed to financial and…

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Companies Rework Systems For Sanctioning Business Travel

What some once saw as largely penny-pinching paperwork, pre-trip approval now is a crucial component for assessing risk and determining how best to accomplish missions. It’s also helping to bring sustainability to the fore. Increasingly, organizations apply the process on all proposed trips. More also scrutinize trips before travelers book. Who does the approving is changing,…

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Growth In Contactless Payment Acceptance Creates Opportunity For Virtual Cards

The sharp increase in U.S. merchant contactless payment capability during the pandemic is increasing the appeal of virtual payment by tackling one of its many challenges. For all their well-documented strengths in terms of controls, fraud prevention, data quality and velocity, compliance, reduction in manual processes, ease of distribution and support for infrequent travelers, virtual…

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New In Domestic Travel Risk Assessments: Sobering Hospital Stats

On top of worries about contracting Covid, employees and employers can’t forget that car accidents, heart attacks and other emergencies happen during business travel. Hospital capacity wasn’t traditionally a factor that U.S. corporates needed to consider for domestic trips, but that’s all changed with intensive care units now at or near capacity in several states….