Managed corporate travel produces huge amounts of data. Organizations need it to watch expenses, monitor programs, track travelers and comply with various taxation and legal requirements. They use business intelligence tools and expense management to gather and analyze.
Travel management is always all about data, but what does it say? Benchmarks can provide many answers, putting a program’s effectiveness into context, but obtaining good ones and using them effectively may be harder than it seems. The Company Dime asked more than a dozen travel managers and industry consultants to discuss the best practices….
As American Airlines all but dismantles corporate sales, airline industry pundits scrutinized AA’s latest arguments about going small and emphasizing competitiveness via network and loyalty. The strategy illustrates diversification among big airlines that adds to these challenging times for corporate travel buyers. Chief commercial officer Vasu Raja on March 4 told Wall Street analysts that…
Like any professional services firm, Bain & Company’s product is its people, and they move around a lot. Business travel is its most significant source of carbon emissions, by far. When the company embarked on a sustainability drive, it quickly realized that was the place to start. Coming out of the pandemic, Bain was “reevaluating…
As some airlines build programs to offer trip data to corporate clients on re-accommodated travelers after flight disruptions, travel management company leaders want the market to know they have a lot to offer here. Christopherson Business Travel has not seen a change in its disruption management role. “The main change is that the frequency and…
Due out this spring, the Southwest Business TravelTrack service aims to mitigate a growing challenge for corporate travel programs — missing data from changed itineraries. Bookings originally made through online booking tools and global distribution systems, as supported by travel management companies, often end up getting changed directly with airlines when flights are disrupted. Those…
BCD Travel’s Advito created a hotel consulting service for small and medium-sized enterprises. Priced at $6,000 for a package of products and tools, it’s designed to address a middle ground between existing solutions in the industry. “Most of the time, people are paying maybe a little less than that just for a sourcing platform or…
Sustainability regulations impacting corporate travel management are expanding apace even as some such public policy initiatives face new legal and political challenges. Australian lawmakers last month introduced draft regulations that would begin phasing in mandated climate-related corporate disclosures as soon as July 1. These include business travel and employee commuting activity, part of the Scope…
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