Posted in Distribution Methods Reporting

Sold On Off-Channel Booking Capture? Here Are Additional Considerations

BCD Travel this year rolled out a new database of trip records independent of the traditional global distribution system passenger name record. Available in nearly…

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Posted in Methods Policy Reporting

Survey, GBTA Discussions On Policy Compliance Point To Growth For Capture Tools

Chicago – The August Global Business Travel Association convention continued the corporate travel profession’s study of where policy compliance is weak and how to fix…

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Posted in Productivity Reporting

Nicolas Dahbi On Changing Your Data Mindset

Shree Partners chief technology officer and former BCD Travel research, statistics and analytics manager Nicolas Dahbi opines on myths about data. I recently had a…

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Posted in Policy Reporting Risk

Why Use AI For Audits? ‘The Mind Gets Trained To Have A Positive Bias’

The number of fraud examiners using artificial intelligence and machine learning to detect and deter fraud is expected to triple in the next two years….

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Posted in Methods Negotiating Reporting

Industry Vets And A Newbie Muse On Travel Management Metrics That Matter

Some travel management pros see service level agreements with travel management companies as pretty much worthless. SLAs can be hard to measure or validate, and…

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Posted in Distribution Methods Reporting

IBM, Travelport Ready Blockchain Service For Commission Processing As Smaller Firms Also Make Progress

Travelport has agreements with “major” hotel and travel management company partners to pilot a hotel commission tracking and collection system using blockchain technology from IBM….

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Posted in Methods Negotiating Reporting

Tripbam Automation Will Relentlessly Bug Hotels Violating Deals

One of the most frustrating aspects of hotel relationships for corporations is that the better the negotiated rate, the more often it shows as sold…

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