Reporting

Traveler Tracking Wasn’t Good Enough, And Might Get Worse

Traveler tracking and TMC reporting systems couldn’t handle the crush of cancellations as SARS-CoV-2 raced around the globe almost three years ago. Inaccurate reports on traveler locations had companies spinning wheels. Is the industry ready for another large-scale event? In some ways, yes. Mostly no. And evolving airline distribution strategies are complicating everything.  Things will…

Swiss Study Offers Thoughts On When To Teams Or Trot (Audio)

Researchers again found virtual communication offers “limited” capacity to replace face-to-face meetings. But with support for predicted reductions of between 20 percent and 30 percent in business travel volume due to trends accelerated by the pandemic, they argued that understanding how businesspeople choose between travel and virtual “has become urgent.” Researchers at the University of…

Buyers Fret (Privately) About Airline Ticket Tour Codes

On airline tickets using corporate negotiated airfares, travel agents and booking tools typically include tour codes to identify bookings as coming from a particular travel agency, corporate TMC or airline corporate client. When these codes are wrong or missing, there may be financial ramifications or an impact on traveler benefits. Corporate travel buyers speaking during…

Notebook: Less Money, More Problems In Corporate Travel Management (Audio)

The Company Dime on Monday hosted its first LinkedIn audio event, welcoming industry contacts to discuss whatever they’d like. Though much of it rehashed industry debates, some of the conversation was pointed and challenging. In a LinkedIn audio event, hosts can welcome participants to a virtual stage, bringing up the attendee’s avatar and opening their…

If Corporate Travel Data Is ‘Awful,’ Here’s Why

“As we all know,” said S&P Global director of global travel and meetings Ann Dery, “TMC data is horrendously awful.” Dery’s comment at the Global Business Travel Association convention in August elicited faux disbelief from co-panelist Steve Sitto, senior group manager for global travel, events and mobility supply chain at Tesla.  They elaborated.  “I don’t…

Oracle, JPMorgan Chase Partner For Touchless Travel Expenses

[UPDATE, Oct. 20, 2022: This article was updated to include information in the last paragraph about rollout timing.] As part of an effort to automate business-to-business transactions for 40,000 customers that use its enterprise resource planning software, Oracle Corp. on Wednesday announced corporate card integration with JPMorgan Chase. The travel card and expenses initiative would…

End of content

End of content