Category Archives: Reporting

Mega TMCs Explore New Data Sources

By | April 10, 2018

Big travel management companies are seeking new sources of data even as they work to improve the quality of info from more traditional inputs. American Express Global Business Travel on a “case by case” basis works with clients to incorporate data on sales performance and employee attrition. After completing an upgrade last year of its AnalytIQs platform, Carlson Wagonlit Travel… Read More »

Andy Menkes On Trusting, And Verifying, Your Data

By | March 28, 2018

Today’s advisor is travel management veteran Andy Menkes of Partnership Travel Consulting. He writes that while data from travel management companies has improved over the years, travel program managers must do their due diligence. That means plugging gaps and checking everything. President Ronald Reagan made the phrase “trust, but verify” famous in the United States back in the… Read More »

HRG Buy Would Boost GBT’s Proprietary Network, Topple Some Partnerships

By | March 19, 2018

If it proceeds as planned, HRG’s acquisition by American Express Global Business Travel would give the latter new proprietary operations in Austria, Italy and Russia. As if integration of acquired companies isn’t difficult enough, GBT also would need to sort out a complicated array of relationships the two travel management companies hold in markets where they don’t own… Read More »

Updates: Moscovici To College; Travel And Transport Enhances Agent Tool; Latest On Startups; Travel Leaders Corporate Renews Data Practice

By | March 6, 2018

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to info on the latest from a rare collegiate program focused on corporate travel, enhancements for Travel and Transport’s agent desktop… Read More »

Dave Lukas On Solving Data Quality Issues In T&E

By | February 26, 2018

Today’s advisor is Dave Lukas, vice president and chief sales officer for Grasp Technologies. He walks through five steps to tackle a longstanding industry challenge. They include creating standards, feedback loops and service level agreements. He then implores business travel professionals to pursue continuous improvement. Everywhere you look there is data. And everywhere you turn, someone is telling… Read More »

Mat Orrego On Approaching And Solving Problems In The Travel Industry, Part 1

By | February 21, 2018

Today’s advisor is Mat Orrego, CEO and founder of Cornerstone Information Systems. This is the first installment of his two-part series on approaching and solving problems in the travel industry. One of his key takeaways is that this industry doesn’t necessarily have the constraints that many think it does. Part 1: How you approach problems could be(come) the… Read More »

Scott Gillespie On Predicting The Value In Travel

By | January 11, 2018

Today’s advisor is industry veteran Scott Gillespie, managing director of tClara. Scott’s guidepost tackles what travel program managers should try to predict — and what to skip. Predictive analytics is a shiny new toy that has caught the travel industry’s eye. It sounds useful — check. It sounds cool — check. It scores points in management-speak bingo contests… Read More »