Posted in Methods Productivity Service

Goodbye Consumers, Hello Corporates: New Entrant Pivots, Signs Amex GBT To Automate Email Requests

Any corporate travel operations professional can tell you that a lot of business travel bookings start with email. Sometimes this takes the form of a…

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Posted in Sectors Service Suppliers

Keeping The Oversized Under The Radar: IHG Adds B2B Focus On Sports, Media And Entertainment

IHG recently carved out resources to address clients in sports, media and entertainment. More than most other industry verticals, this specialized B2B focus presents an…

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Posted in Distribution Service Suppliers

Corporate Travel Executives Struggle To Make Sense Of Latest Investments In TripActions, And Its $4 Billion Value

Corporate travel executives are thoroughly baffled by what a quartet of venture capitalists see in TripActions. Determining the literally unbelievable $4 billion valuation that TripActions…

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Posted in Productivity Reporting Service Suppliers

Rajiv Rajian On What ‘End To End’ Really Means

The “end-to-end” experience has been part of travel management vernacular for many years. Understanding what it entails, much less actually achieving it, may not be…

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Posted in Distribution Service Suppliers

Mary Ellen George On The Future Of Travel Management Companies

Travel management companies face a tall order in staying current and preparing for what’s next. They must build or integrate lots of new technologies, consider…

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Posted in Distribution Service Suppliers

SAP Concur Is Working To Fix A Particularly Troublesome Glitch

[UPDATE, June 14, 2019: Concur reported that it resolved this issue late Thursday.] SAP Concur is grappling with a troublesome glitch that is resulting in…

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Posted in Methods Reporting Service Suppliers

Direct Travel Partners For Flight Disruption Compensation As Passenger Protections Spread To Canada

Some firms provide hotel rate assurance by rebooking rooms at lower prices. Others help travelers seek compensation for cancelled or heavily delayed flights. Los Angeles-based…

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