Category: Service
What’s Behind The Huge Investment In TripActions?
[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] It’s no longer surprising to see new entrants in the corporate…
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Travel Management On The ‘Precipice’ Of Better Using Data For Improved Traveler Experience
A research paper released last week called for corporations to put more focus on measuring trip friction, success rates, and recruitment, retention and attrition. While survey…
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With Ground Transport Technology In Flux, Where Is A Travel Manager To Begin?
When Sandy Miller’s Basin Street Partners got the opportunity to invest in Carey International about two years ago, it had little competition. The moneyed thought ride hailing…
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GDS Conversions: Easier Than They Once Were, But Still Tricky
It’s potentially disruptive to a business travel operation when a travel management company changes global distribution systems. Managing such a change could be top of mind…
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Sales Exec Eve White Leaves HRG/GBT For WhereTo
Travel management veteran Eve White joined business travel booking startup WhereTo, formerly WhereFor, as head of global sales. White most recently served as VP of…
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Michael Jacques On How AI, Machine Learning And Chatbots Will Impact Managed Travel
There are lots of buzzwordy technologies coming to the fore. We use many of them in our everyday lives whether or not we realize it,…
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The Parking Spot Invests In Technology To Modernize Off-Airport Parking
Twenty-year-old “near-airport” parking operator The Parking Spot is investing in mobile technology for substantial upgrades to the user experience. Now rolling out to its 39…
