Category: Service
Op Ed: Danny Eldridge On The Questions Travel Companies Should Ask About Their Readiness
Adaptable travel companies kept up with planning and process improvement throughout the pandemic. According to Danny Eldridge, CEO of software integration firm ServeVita, they’re the…
Op Ed: Suzanne Neufang On Reasons For Optimism And A Dose Of Reality With Business Travel Recovery
The Global Business Travel Association in February named Suzanne Neufang CEO. The veteran of HRS, Sabre and other tech and telecom firms offers her two…
Siemens: Amadeus Deal Underpins Global Content Acquisition And Traveler Experience
In its move to two travel management companies and one global distribution system, $67 billion multinational manufacturing conglomerate Siemens focused on the traveler experience. Some…
Farewell, Millennial Lifestyle Subsidy
By Kevin Roose, a technology columnist and author of “Futureproof: 9 Rules for Humans in the Age of Automation.” A few years ago, while on…
Christopherson Business Travel-Backed Startup Wants You To Make The Most Out Of Your PTO
Flexibility, support for mental well-being, time off and self-care are among the top priorities for human resources today as organizations grapple with effects of the…
Op Ed: Louise Miller On Travel Service Challenges Amid A Choppy Return
Deteriorated or insufficient travel services will be a reality for some as volumes recover. Demanding corporate travelers and their managers, generally satisfied with their service…
Concerned About Cross-Border Fiascos, Travel Management Professionals Preach Flexibility, Patience And Preparation
Corporate travel professionals are concerned that the apparatus of international travel won’t be ready for an expected uptick in businesspeople wanting to cross borders in…
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