Scroll down to review The Company Dime‘s latest articles on corporate travel service.
The Company Dime‘s Service category explores changes in corporate travel management and customer service. This collection of articles provides valuable insights for travel managers, service providers and industry professionals seeking to understand and navigate the complex world of business travel support.
The content is diverse and forward-looking, covering technological advancements, industry challenges, emerging service models, case studies, company profiles and thought-provoking pieces on the traveler experience.
The Service category features a mix of news reports, analysis and opinion columns. Expert perspectives on topics ranging from the future of travel management companies to the impact of AI on personalization supplement on-the-ground insights from industry events and conferences.
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Where artificial intelligence will take the process of booking or altering a business trip is anybody’s guess. Travel management companies have embraced AI for text-based communications between travelers and travel counselors. Chatbots have had their ups and downs. Autonomous agents are fascinating and, some say, spell doom for online booking tools and put TMCs on…
Health and security specialist International SOS partnered with AirHelp to support client travelers in obtaining compensation when their flights are canceled or heavily delayed. The alliance comes as the U.S. Department of Transportation, in the waning days of the Biden Administration, floats new rules to protect passengers from such disruptions, including mandatory cash compensation paid…
Spotnana offers solutions directly to corporations, including operating “as your travel management company,” according to its website. However, multiple sources said the company had discontinued responding to buyers in that capacity. Instead, Spotnana is pushing TMC partnerships. While Spotnana CEO Steve Singh did not corroborate all of that in a Dec. 5 interview, he rhapsodized…
As antitrust authorities in the United Kingdom weigh industry input on concessions designed to garner approval of the proposed Amex GBT acquisition of CWT, the review raises questions about who can sufficiently serve large corporates and whether that’s been changing. GBT and CWT argued that up-and-comers like Navan and TMCs using Spotnana, plus traditional rivals…
Defunct guest travel tech company Pana was so beloved by corporate travel managers that one of them started his own. Now he’s competing with the guys who created Pana. Devon Tivona and Sam Felsenthal on Tuesday announced a second quarter 2025 launch date for Juno, an “all-in-one” platform for non-employee travel and expense management. According…
SkyLink CEO and co-founder Atyab Bhatti delivers his third slightly high-tech post about artificial intelligence. In recent years, large language models (LLMs) and generative AI systems built on transformer architectures have taken the world by storm with their impressive natural language capabilities. From engaging in human-like dialogue to crafting content to even coding, these systems…
Solutions Travel, the Spotnana-powered travel management company backed by Options Travel and founded by industry veteran Mark Walton, is anticipating profitability next year, just two-odd years after its launch. The company recently hired seasoned pros for its leadership team and expanded its multinational network, including one partner that invested. In an interview/demo this week, a…
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