Posted in Reporting Suppliers

World Travel Inc. Partners With Rome-Based Tech Firm For Reporting Chatbot

Few things jazz up Rock Blanco more than new platforms, which helps him stay cool in the face of trial and error. Such is the…

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Posted in Productivity Suppliers

ATG Teams With IBM To Build Voice-Enabled Booking

Ohio-based ATG Business Travel Management plans by mid-2020 to release a voice-powered booking application thanks to a strategic partnership with IBM.  Backed by historical travel…

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Posted in Methods Productivity Service

Goodbye Consumers, Hello Corporates: New Entrant Pivots, Signs Amex GBT To Automate Email Requests

Any corporate travel operations professional can tell you that a lot of business travel bookings start with email. Sometimes this takes the form of a…

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Posted in Methods Policy Productivity

SAP Concur Shows A Bot That Would Answer Employee Questions

SAP Concur last month demonstrated a chatbot that would answer client employees’ frequently asked questions about travel and expense policies. As long as it works,…

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Posted in Methods Productivity

Yael Klein On The (Digital) Error In Reasoning

Artificial intelligence will mean many things to many industries. In travel management, it already helps to personalize booking experiences for travelers. Moving forward, it also…

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Posted in Service Suppliers

Michael Jacques On How AI, Machine Learning And Chatbots Will Impact Managed Travel

There are lots of buzzwordy technologies coming to the fore. We use many of them in our everyday lives whether or not we realize it,…

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Posted in Distribution Productivity Service

30SecondsToFly Adds Fare Search Tech, Investment From EGlobalfares

Chatbot maker 30SecondsToFly accepted an unspecified investment from eGlobalfares, a dozen-year-old fare search tech provider that serves a few hundred travel agencies globally. The deal…

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