Tag: chatbot
SAP Concur Shows A Bot That Would Answer Employee Questions
SAP Concur last month demonstrated a chatbot that would answer client employees’ frequently asked questions about travel and expense policies. As long as it works,…
Yael Klein On The (Digital) Error In Reasoning
Artificial intelligence will mean many things to many industries. In travel management, it already helps to personalize booking experiences for travelers. Moving forward, it also…
Michael Jacques On How AI, Machine Learning And Chatbots Will Impact Managed Travel
There are lots of buzzwordy technologies coming to the fore. We use many of them in our everyday lives whether or not we realize it,…
30SecondsToFly Adds Fare Search Tech, Investment From EGlobalfares
Chatbot maker 30SecondsToFly accepted an unspecified investment from eGlobalfares, a dozen-year-old fare search tech provider that serves a few hundred travel agencies globally. The deal…
Small Accounts Aren’t Worth The Effort, So Claire Chatbot Seeks TMC Users
Three unidentified travel management companies have enlisted 30SecondsToFly’s Claire chatbot, according to co-founder Felicia Schneiderhan. Claire’s parent is de-emphasizing direct client servicing in favor of…
Sabre, TSI USA Start Chatbot Pilot
Sabre said its previously announced chatbot has gone into pilot with Travel Services International USA. Using Microsoft technology, the chatbot can help travelers with self-service…
Want Data Insights? Travel Inc. Says Ask Alexa
Voice-assisted search is exploding, and along with it comes the opportunity for traveler service and transactions. What about data? A number of companies are looking…
